State Farm® Insurance Agent Gayla Parks
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Coda Stevens
January 2, 2026
"Working with Julian Springer made switching insurance easy and affordable. Even got me a refund for my previous insurance."
K R
January 1, 2026
"Daija was absolutely wonderul."
"Hi KR! Thank you for the kind words about our Daija. Customer service is very important to her and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Karen Irving
December 31, 2025
"Aanyah was great, she was courteous, very knowledgeable and efficient thank you,!!...Great job Gayla and the State Farm family!!"
"Thank you for the great review, Karen! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Amber Medlock
December 30, 2025
"Always a pleasure as a customer. Best customer service!!"
"Hi Amber! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Austen Moore
December 30, 2025
"I called and spoke with Julian this afternoon after needing to get a quick renters insurance policy in place. He was very detailed and provided thorough explanations of each coverage, with lots of options that would work best with our budget. He was so friendly and accommodating and I would thoroughly recommend Julian and Gayla’s office to anyone needing insurance!"
"Hi Austen! Thank you for the kind words about Julian. Customer service is very important to him and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
yolanda mack
December 30, 2025
"Exceptionally professional and helpful with getting my issue resolved for my parents."
"Hi Yolanda! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Adam Peffer
December 29, 2025
"Deija was FANTASTIC. She was very professional and got my car insurance rate down almost $100 WITH me adding renters insurance. This is the agent that you want. 😉"
"Thank you for the great review, Adam! I'm thrilled to hear you have had a positive experience working with Deija. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Tonja Fitzgerald
December 25, 2025
"Aanyah was very helpful with assisting me in adding coverage for my auto. The process was seamless."
"Thank you for the great review, Tonja! I'm thrilled to hear you have had a positive experience working with Aanyah. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Portia Mendoza
December 22, 2025
"I have nothing but great things to say about Gayla’s team. Everyone has been friendly and helpful from day 1, and I especially want to send shout out to Aanyah Kendrick for being so patient and thorough while helping me update my policy."
"Thank you for the great review, Portia! I'm thrilled to hear you have had a positive experience working with our team, and especially Aanyah. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Mike M
December 17, 2025
"Choose State Farm now, or pay later! The best insurance company in Florida by far. Fair, transparent and helpful. Ms. Rebecca Elliot always does an amazing job either assisting me directly or pointing me to the right direction to have any question or concern I have resolved. Updated review: Once again, State Farm has proven themselves to be the leading insurance agency in Florida! The professionalism, attention to detail and overall care provided by Kasey Gillis was nothing short of astonishing! The Gayla Parks (State Farm) office location in Tallahassee Florida cannot be rivaled and I highly recommend anyone seeking insurance in the Tallahassee and Big Bend area to give Ms. Gayla Parks and her team your business! You will not be disappointed! Dr. MW"
"Hi Dr. MW, I'm very pleased to hear that Rebecca took care of all your needs. Your words are too kind! We are here for whatever you may need. Don't hesitate to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
John Cottone
December 16, 2025
"Great customer service with the information I received. Friendly and polite."
"Thank you for the great review, John! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Joshua Guzman
December 12, 2025
"Taylor at Gayla Parks State Farm was very knowledgeable with explaining auto and home insurance. Thanks for all the advice and assistance. an amazing experience! 10/10 hands down!"
"Thank you for the great review, Joshua! I'm thrilled to hear you have had a positive experience working with Taylor. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Ann BOSTICK
December 11, 2025
"I give Taylor bostick A+ she is great agent will buy more insurance with her"
"Thank you for the great review, Ann! I'm thrilled to hear you have had a positive experience working with Taylor. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Zbaby Con
December 11, 2025
"Julian Springer was awesome!! Highly recommend ❤️"
"Thank you for the great review, Zbaby! I'm thrilled to hear you have had a positive experience working with Julian. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lou Anne Standley
December 10, 2025
"Rebecca Elliott is very knowledgeable and takes her time to help with all your questions related to your insurance needs."
"Thank you for the great review, Lou Anne! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Anita Daniels
December 8, 2025
"Kasey Gillis was so amazing she helped my family get covered with life insurance she was very knowledgeable and very helpful throughout the entire process. Thank you Kasey keep shining bright we need more people like you in this world ."
"Thank you for the great review, Anita! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
John Daniels
December 5, 2025
"Excellent customer service and was very helpful with my needs and getting myself and my mother life insurance thank you very much. Thank you very much Kasey"
"Hey John! So happy to hear that my team provided excellent customer service. It is very important to us to help all of our customers and answers all questions and concerns. You know we are here if you need anything. Thanks!"
silas caylor
December 5, 2025
"Ms. Parks was amazing, she answered all my questions quickly and was very knowledgeable regarding the whole process of changing vehicles!"
"Thank you for the great review, Silas! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
N.R. TruthTeller
December 4, 2025
"I rarely if ever post, but Kasey Gillis is a national treasure and genius. So, I am making this uncommon exception. I was having a long standing problem making payments by phone since State Farm stopped using Keycodes. Been with State Farm for well over 25 years, never had a problem until this year when the system changed. No one foresaw my problem when making the system change. Kasey did not know why I was having this particular problem. She offered tech support and at my request, graciously agreed to talk to tech support first to explain the problem. I was shocked she was willing to do so. She came back with a wealth of knowledge of how the new system worked and seemed to analyzed the information as we talked. As a result, she gave me an idea that turned out to be GENIUS!!! She insisted that I call her back to let me know if it worked....or if it DID NOT work. Who does that in the corporate world?!? Kasey was invested in my problem because she did not think it was right that I was having this problem and she was determined to get to the bottom of it. Mind you, I have talked to at least 5 State Farm representatives to resolve over time. None were able to fix. ONLY Kasey cared enough, was smart enough, and resourceful enough to fix it. I pray she gets a big fat bonus or promotion. I was about to switch companies, but Kasey is why I am still sticking with State Farm. Did I say thank you Kasey? Well thank you from the bottom, top, and sides of my heart for your invaluable service.👍"
"Hi Nayola! Wow- this is SO incredible to hear. I'm so happy to hear that Kasey took such good care of you. Please know we are here for whatever you may need, however big or small. Thank you so much for taking the time to write a review for Kasey. Thanks! - Gayla"
Stacey Larman
December 3, 2025
"Rebecca did a wonderful job she is very professional kind and will help you any way she can this office is the best"
"Thank you for the great review, Stacey! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lasophie Norwood
November 24, 2025
"Kasey Gills Above and Beyond, great customer service"
"Thank you for the great review, Lasophie! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lakeidra Thomas
November 17, 2025
"Aanyah was great. She figured out the answer to my problem and called me back with an answer within an hour"
"Hi! Thank you so much for taking the time to leave us a 5-star review. We really appreciate it! We are here for whatever questions you may have. Don't hesitate to reach out to us. Thanks! - Gayla"
Insearchuvu
November 14, 2025
"Service was provided to me by Daija Laing ... with exceptional patience on her part due to severe problems with my computer ... where I encountered problems on my end, Daija was able to offer solutions to solve them ... which ultimately allowed us to reach a successful conclusion ... I might add that I reduced my elected coverage ... at a higher price than I was billed by my existing carrier ... higher coverage ... and, I am hoping that my renewal in 6 months will make up for my sacrifice ..."
"Hi! Thank you so much for taking the time to leave us a 5-star review. We really appreciate it! We are here for whatever questions you may have. Don't hesitate to reach out to us. Thanks! - Gayla"
Bobby Jose
November 13, 2025
"Aanyah K and Rebecca at Appalachee pwky location were amazing cool and well respected in that office they do there job well and get things done in nice timely fashion and got me right no issues I appreciate them and recommend they service"
"Hi Bob! I'm so glad to hear that Aanyah & Rebecca helped you with everything you needed. Thank you so much for your review and high praise! We are here if you have any questions or concerns. Thanks! - Gayla"
Larahn Floyd
November 12, 2025
"MS REBECCA AND MS SOMMER ARE SIMPLY THE BEST!!! I ALSO WANT TO THANK MS KASEY AND MS LINDA FOR THE BEST CUSTOMER SERVICE I EVER HAD!!! I WOULD GIVE THESES LADIES TOP OF 100 OUT OF 100 😁💯💯💯💯💯💯 THANK YOU LADIES FOR A PHENOMENAL CUSTOMER SERVICE EVER 💖💖 💋💋💋🥰🥰🥰🥰❤️😍😍😘😘😘😘😘😘 SIMPLY THE BEST CUSTOMER SERVICE EVER!!!!"
"Hi Larahn! I'm so glad to hear that Rebecca and Sommer helped you with everything you needed. Thank you so much for your review and high praise! We are here if you have any questions or concerns. Thanks! - Gayla"