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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Robert Wells

Robert Wells

April 17, 2025

5  out of  5
rating by Robert Wells
"Linda Box did a great job for me this morning. Seamless transfer of coverage on my new truck. Great job and always so cheerful!"
We responded:
"Hi Robert! So glad to hear you had a great experience with Linda. Customer Care is very important to us. Congratulations on your new truck! Please do not hesitate to reach out to us if you have any questions or concerns. Thanks!"
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Tieondra Atkins

April 15, 2025

5  out of  5
rating by Tieondra Atkins
"Kasey Gillis assisting me with replacing a second vehicle on my policy. She was knowledgeable and offering me several programs for financial security and help save on premiums. Thank you Kasey."
We responded:
"Hi Tieondra! I love to hear that Kasey was so helpful. Customer service is so important to her. Thanks. - Gayla"
Profile photo of Zachary Ansley (Zach)

Zachary Ansley (Zach)

April 12, 2025

5  out of  5
rating by Zachary Ansley (Zach)
"REBEKAH was very Professional and knowledgeable regarding her craft. She embodied the spirit of Cooperation and kindness. It has been said that patience is a virtue. By that measure, she is a virtuous woman. I Felt valued as A customer thanks to her."
We responded:
"Hi Zach! I'm happy to hear that Rebecca took care of you all your needs. I love to hear that you feel valued, because you are valued! If you need anything at all, please do not hesitate to reach out to us. Thanks. - Gayla!"
Profile photo of Jim Freeman

Jim Freeman

April 11, 2025

5  out of  5
rating by Jim Freeman
"Very personable and highly professional. Pleasure to work with."
We responded:
"Hi Jim! I'm so glad our team took such good care of you. If you have any questions or concerns, please do not hesitate to reach out. Thanks - Gayla"
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Cheryl Bouyer

April 10, 2025

5  out of  5
rating by Cheryl Bouyer
"Walking into the State Farm office of Gayle Parks you will be greeted by Kasey Gillis, Customer Service Representative, who exemplifies stellar professionalism. Thank you, Ms. Gillis, for services you rendered."
We responded:
"Hi Cheryl! I'm so happy to hear that Kasey took such good care of you! I love to hear that she provides stellar professionalism. If you need anything, please do not hesitate to reach out. Thank you! - Gayla"
Profile photo of Jamie Kaiser

Jamie Kaiser

April 6, 2025

5  out of  5
rating by Jamie Kaiser
"I been with State Farm for several years. Recently moved to Florida and needed car insurance. I decided to stay with State Farm so glad I did the representative Casey was very informative, patient and professional. She answered all my questions and concerns. It was a very smooth experience switching over to Florida. Thankyou Casey and Sate Farm."
We responded:
"Hi Jamie! Welcome to Florida! I'm glad to hear that Kasey took care of all of your needs and made the transition super smooth. Please do not hesitate to reach out if you have any questions or concerns. Thanks! -Gayla"
Profile photo of Shaun Segura

Shaun Segura

April 5, 2025

5  out of  5
rating by Shaun Segura
"It’s was a pleasure and most satisfying experience Ms. Linda Box provided today helping resolve all My insurance concerns patiently and knowledgeable of My options and in a timely manner Thank You for amazing customer service"
We responded:
"Hi Shaun! I'm so happy to hear that Linda resolved all your concerns. And she handled it in a timely manner. If you need anything at all, please do not hesitate to reach out. Thanks!"
Profile photo of Carla Galvin

Carla Galvin

April 4, 2025

5  out of  5
rating by Carla Galvin
"Rebecca was a great help the last couple of days trying to figure out what was going on with my payment. She is a constant professional and eager to help where she can. Top notch customer service!"
We responded:
"Hey Carla! So happy to hear that Rebecca was able to figure out your payment issue. I love that she has provided you with top notch customer service. Please let me know if you have any questions or concerns. -Gayla "
Profile photo of Jamie Henry

Jamie Henry

April 3, 2025

5  out of  5
rating by Jamie Henry
"Rebecca Elliott and Mrs. Linda at Gayla Parks branch are always ready to help me when I have a question. These ladies are very knowledgeable about all types of insurance and that is appreciated. Thank you!"
We responded:
"Hi Jamie! So happy to hear that both Rebecca and Linda have helped you with all your needs. Customer service is very important to them. If you have any questions or concerns, please do not hesitate to reach out. Thanks!"
Profile photo of Jonathan Yon

Jonathan Yon

April 3, 2025

5  out of  5
rating by Jonathan Yon
"Kasey G. Provided much needed help for my insurance policies. I would definitely suggest her services there at State Farm."
We responded:
"Hi Jonathan! I love to hear that Kasey is providing such good customer service. If you have any questions, please feel free to reach out. Thanks!"
Profile photo of Jameil Alford

Jameil Alford

March 31, 2025

5  out of  5
rating by Jameil Alford
"Kasey and Rebecca were a great help and highly recommend talking with them. Thanks so much for your help. I look forward to keep working with you ladies."
We responded:
"I'm so glad to hear that Kasey & Rebecca were so helpful. Customer service is very important to them. If you need anything at all, feel free to reach out! Thanks! "
Profile photo of Luis Dominguez

Luis Dominguez

March 26, 2025

5  out of  5
rating by Luis Dominguez
"Great service and always ready to help. James is the representative that helps me and is really knowledgeable and always have an answer for what you need."
We responded:
"Hi Luis- I'm so glad to hear that James was able to help you with what you needed. Customer service is very important to him. Please do not hesitate to reach out to us if you need anything at all. Thanks! - Gayla"
Profile photo of Berto Lopes

Berto Lopes

March 25, 2025

5  out of  5
rating by Berto Lopes
"Ms Kasey Gills was a pleasure working with. She was very knowledgeable, informative, helpful with her customer service skills. She answered all my questions. Great asset for this agency."
We responded:
"Hi Berto! I'm so glad to hear that Kasey was so helpful. Customer service is very important to her. Please reach out to us if you have any questions or! Thank you! - Gayla Parks"
Profile photo of Adreana Jones

Adreana Jones

March 25, 2025

5  out of  5
rating by Adreana Jones
"Rebecca is always a joy to work with. She is super helpful and makes things easy for my family and I to understand. Gayla Parks Statefarm is my go to for all things insurance!"
We responded:
"Hey Adreana! I'm so glad that Rebecca was helpful and made everything easier to understand for you and your family. We are here to help in whatever way we can! - Gayla"
Profile photo of Lyke Wize

Lyke Wize

March 24, 2025

5  out of  5
rating by Lyke Wize
"Kasey had outstanding customer service in answering all my questions and very professional thanks again"
We responded:
"Thank you for the sweet feedback, Lyke! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Eduardo Gonzalez

Eduardo Gonzalez

March 22, 2025

5  out of  5
rating by Eduardo Gonzalez
"Kasey is so helpful every time I call and have an issue. Thank you!"
We responded:
"Thank you for the sweet feedback, Eduardo! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Lorraine Burton

Lorraine Burton

March 20, 2025

5  out of  5
rating by Lorraine Burton
"I want to thank Rebecca and Bob for helping me get everything in order for my new insurance for both of my autos. Thank you; Lorraine. Burton"
We responded:
"Thank you for the great review, Lorraine! I'm thrilled to hear you have had a positive experience working with Rebecca & Bob. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of perriann martin

perriann martin

March 20, 2025

5  out of  5
rating by perriann martin
"Kasey was absolutely very helpful"
We responded:
"Hi Perriann! I'm so glad you had a good experience with Kasey, and that you found her helpful. If you need anything, or have any questions, please do not hesitate to reach out to us. Thank you! - Gayla"
Profile photo of Calvin Anderson

Calvin Anderson

March 18, 2025

5  out of  5
rating by Calvin Anderson
"I would like to thank Rebecca Elliott for her assistance with all of my insurance needs. Her customer service went above and beyond and I’ll like to publicly thank her and State Farm for helping me. Rebecca thanks again for everything and I mean everything you done to help me achieve the best rates for all of my needs."
We responded:
"Thank you for the great review, Calvin! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Shnedra Yarrell

Shnedra Yarrell

March 14, 2025

5  out of  5
rating by Shnedra Yarrell
"Rebecca was awesome and attentive. She really broke things down super simple and seemed very pleased to do so!!!!"
We responded:
"Hi Shnedra! I'm glad to hear that your interactions with Rebecca have gone well. It's important to her to provide great service. Thanks, Gayla"
Profile photo of karen koch

karen koch

March 12, 2025

5  out of  5
rating by karen koch
"Kasey was really helpful and patient in answering my questions. Glad Kasey was available to help."
We responded:
"Thank you for the great review, Karen! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Linda Palmer

Linda Palmer

March 12, 2025

5  out of  5
rating by Linda Palmer
"Linda Box has been our go to agent at the Gayla Parks State Farm office in Tallahassee. She has always been helpful with any issues we have faced. She has addressed all our concerns professionally and promptly. We are lucky to have her in our corner. And Gayla Parks agency is lucky to have such a fine agent to assist their customers."
We responded:
"Thank you for the great review, Linda! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Darlene Polhemus

Darlene Polhemus

March 12, 2025

5  out of  5
rating by Darlene Polhemus
"Thanks to James Kuenzer at State Farm office on Apalachee Parkway in Tallahassee Florida in the office of Gayla Parks. James recently helped me make some major changes in my homeowners, auto, life policies. James was professional, efficient, and had superb product knowledge. He did all this while being kind and friendly. On March 12, 2025 Rebecca promptly called me back and took great care of me. She was also kind, friendly, knowledgeable, and professional. This office is great."
We responded:
"Hi Darlene! I'm glad to hear that your interactions with our team have gone well. It's important to us to provide great service. Thanks, Gayla"
Profile photo of Kenneth Mitchell

Kenneth Mitchell

March 12, 2025

5  out of  5
rating by Kenneth Mitchell
"Thank you."
We responded:
"Thank you for the great review. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Profile photo of Joann Bratcher

Joann Bratcher

March 10, 2025

5  out of  5
rating by Joann Bratcher
"Kasey and Rebecca have been so awesome in helping assist me with all my insurance needs! Absolute great customer service and professionalism. Couldn’t ask for more!"
We responded:
"Hi Joann! I'm glad to hear that your interactions with Kasey and Rebecca have gone well. It's important to them both to provide great service. Thanks, Gayla"