State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Rashida Hudson
September 16, 2025
5
out of
5
rating by Rashida Hudson
"Rebecca and Kasey are such sweethearts and had taken very care of me! I will be a return customer ❤️"
We responded:
"Hi Rashida! Thank you so much for taking the time to leave us a review. Your feedback is very important to us and we take it to heart. Rebecca and Kasey are both super great. I'm glad to hear they took care of everything you needed. Please feel free to reach out with any additional questions or concerns. Thanks! -Gayla"
Marlon Ellis
September 15, 2025
5
out of
5
rating by Marlon Ellis
"Transitioning from one vehicle to another made so easy by all the help Kasey provided. She was awesome at providing me with all the answers I needed to feel comfortable with all the changes that occurred. I have been with this agency now for many years and have enjoyed the service given by them. Thank you guys"
We responded:
"Hey Marion! We know switching from one vehicle to another can be daunting. I'm happy to hear that Kasey made it super simple for you. We are so happy that you have been a part of our State Farm Family for so many years. Please reach out if you need anything at all. Thanks! - Gatla"
Tia Michele
September 12, 2025
4
out of
5
rating by Tia Michele
"Kasey Gillis provided me with exceptional customer service. I was experiencing some difficulty with my account for months, and she took her time with me and walked me through every step until my account was setup properly. Sometimes all it takes is someone who cares and listens to fix problems that seem frustrating. Thank you, Kasey!"
We responded:
"Hey Tia! Thank you so much for your sweet feedback about Kasey. I'm so sorry to hear that you were having issues with your account. Anytime you have an issues, please feel free to reach out to us, and we will walk you through every step. Please let us know how we can improve so we can give you 5-star service. Thanks! - Gayla"
Janice Hinkle
September 10, 2025
5
out of
5
rating by Janice Hinkle
"I just switched my auto insurance to State Farm to save $120 a year. Linda Box out of Tallahassee made the process as easy as it can be. She was a joy to work with. Because of agents like Linda, Guillermo, and Bob, I'm very happy to have State Farm insurance. In addition, State Farm supports the WNBA!"
We responded:
"Hey Janice! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda, Guillermo and Bob were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Chantea
September 9, 2025
5
out of
5
rating by Chantea
"Rebecca is awesome 😎 She's very helpful and friendly. She is definitely who I would do my insurance with over and over again."
We responded:
"Hi Chantea! So happy to hear that Rebecca was helpful and friendly. Customer service is very important to her and the entire team. Please reach out to us with any questions or concerns. Thanks! - Gayla"
Sharmon Parrish
September 8, 2025
5
out of
5
rating by Sharmon Parrish
"Kasey was amazing! Great experience."
We responded:
"Thank you for the sweet feedback, Sharmon! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Adrian Myers
September 5, 2025
5
out of
5
rating by Adrian Myers
"Fantastic customer service from Kasey and Bob. They answered all of my questions and guided me entirely through the process. A lot better than my last insurance company."
We responded:
"Hi Adrian! Thank you for your kind words about Kasey & Bob. They both work very hard for our customers. Please feel free to reach out to us with any questions or concerns! Thanks! - Gayla"
Jon Hall
September 2, 2025
5
out of
5
rating by Jon Hall
"Rebecca provided fantastic service, answered all my questions, and made the process of sorting out insurance a pleasant experience! And Kasey spent a long time helping me get the best products and rates for my cars. Gayla Parks State Farm goes above and beyond."
We responded:
"Hi Jon! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Dustin Denton
September 2, 2025
5
out of
5
rating by Dustin Denton
"Very detailed and helped me setup a policy in all the ways possible to benefit my needs."
We responded:
"Hi Dustin! Thank you so much for the kind words about me and our team. Customer service is our top priority. Please let me know if you have any questions or concerns. Thanks! - Gayla!"
Luis Dominguez
August 29, 2025
5
out of
5
rating by Luis Dominguez
"Great service and always ready to help. Kasey (the representative that helped me) was really knowledgeable and helpful."
We responded:
"Hi Luis- I'm so glad to hear that James was able to help you with what you needed. Customer service is very important to him. Please do not hesitate to reach out to us if you need anything at all. Thanks! - Gayla"
Shiela Jones
August 26, 2025
5
out of
5
rating by Shiela Jones
"My home insurance company pulled out of insuring homes in Florida a couple of years ago. I called State Farm on Apalachee Parkway in Tallahassee, FL and spoke with Linda Box. Not only did she have great news for me about insuring my home but she could save me money on my car insurance as well. She explained how bundling them together could save me money and she got way better coverages on my home insurance for close to the same amount I was already paying. About a year and a half have gone by and not only is Linda Box my insurance lady but a true friend. She's honest, hard working and just a very special person with a great work ethic and she loves what she does, just helping people and these days, that's a treasure not often found."
We responded:
"Hi Shiela! Thank you so much for taking the time to give us a 5-star review! I'm glad Linda was able to get your home and auto insurance bundled. We want to make sure everything is explained every step of the way and everything is clear for you. If you need anything, please make sure to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
Rahim Bond
August 26, 2025
4
out of
5
rating by Rahim Bond
"Linda was very helpful and friendly throughout the whole experience. I would definitely recommend anyone looking for insurance to give her a call."
We responded:
"Hi Rahim! Thank you for the kind words about Linda. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns, and what we can do to give you 5 star service. Thanks! -Gayla"
Emma Kandzer
August 25, 2025
5
out of
5
rating by Emma Kandzer
"They’re a wonderful group of folks over there! Rebecca is amazing, and when she was unavailable I spoke with Linda who made everything so smooth and easy to get my new car insured on my current policy. Makes all this hard stuff not so hard. Can’t recommend enough"
We responded:
"Hi Emma! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
Susan Baker
August 22, 2025
5
out of
5
rating by Susan Baker
"Kasey was very helpful and efficient. I have interacted with her several times, and she is consistently professional and knowledgeable."
We responded:
"Hi Susan! I'm over the moon to hear that Kasey took care of all your needs. Great customer service is so important to Kasey and our entire team. We are here for you, every step of the way. Please reach out if you have any questions. Thanks! - Gayla"
Rob Kral
August 21, 2025
5
out of
5
rating by Rob Kral
"Sommer at State Farm was fantastic to work with! She was super helpful and friendly throughout the whole process of setting up my son’s rental insurance at FSU. She made everything simple and stress-free, and I really appreciated how easy she was to communicate with. Couldn’t have asked for a better experience—highly recommend working with her!"
We responded:
"Hi Rob! I'm so glad to hear that Sommer took care of all your needs. I love that she made it simple and stress free for you. Please reach out to us if you need anything at all. Thanks! - Gayla"
Cheryl Montgomery
August 19, 2025
5
out of
5
rating by Cheryl Montgomery
"Rebecca was wonderful! She explained things clearly and quickly got my insurance policies switched to Florida."
We responded:
"Hi Cheryl! Thank you very much for your kind words about Rebecca. Customer service is very important to her and our entire team. Please reach out to us if you need anything at all. Thanks! - Gayla"
Peter Tournay
August 15, 2025
5
out of
5
rating by Peter Tournay
"I just wanted to give Kasey five stars for helping me out tremendously.."
We responded:
"Thank you for the sweet feedback, Peter! I'm thrilled to hear you have had a positive experience working with Jimmy. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Ruth Sanon
August 13, 2025
5
out of
5
rating by Ruth Sanon
"I only have positive remarks from my recent encounter with Ms. Kasey Gillis. During my recent encounter with Ms. Gillis, she was professional, competent, friendly, and very helpful. I called the office with some expressed frustration and she was easily able to provide her guidance and expertise to relieve my stress. With her support, I was able to get the right amount of coverage and savings of over $100. She truly advocates for her clients and goes above and beyond to maintain satisfaction. I highly recommend her services and enjoyed conducting business with her, today."
We responded:
"Hey Ruth! Thank you for taking the time to write a 5 star review about our team & especially Kasey. We really appreciate your business and want you know we are here for whatever you need! Don't hesitate to reach out to us. Thanks! - Gayla"
Joshua Cummings
August 13, 2025
5
out of
5
rating by Joshua Cummings
"Kasey was so patient and helpful!"
We responded:
"Hi Joshua! Thank you for your kind words about Kasey. We take customer service very seriously as a whole team. Please do not hesitate to reach out to us with any questions or concerns. Thanks! - Gayla"
Megan Chrisler
August 12, 2025
5
out of
5
rating by Megan Chrisler
"My husband and I initially had some delays in getting our auto and renters insurance transferred between states, but we made an impromptu stop at the office and got great service from Kasey. She was very thorough, explained all the coverage options, and was super friendly! We were glad we made the stop."
We responded:
"Hey Megan! Thank you SO much for your 5- star review! I'm glad to hear that Kasey provided you with great service, and explained all your coverage options. We are here for whatever questions you may have! Thanks- Gayla!"
Mike Logan
August 12, 2025
5
out of
5
rating by Mike Logan
"Very nice understanding and down to earth"
We responded:
"Hi Mike! Thank you SO much for your kind words. We are here for whatever you need, every step of the way! Thanks! - Gayla"
Darsheet patel
August 4, 2025
5
out of
5
rating by Darsheet patel
"5 stars to Mrs. Linda Box Also a BIG Thank You for all her expertise in answering and helping me with my autos ans home insurance."
We responded:
"Hi Darsheet! I'm very glad to hear that Linda answered all your questions and helped you get auto and home insurance. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Jason Hamm Jr.
August 1, 2025
5
out of
5
rating by Jason Hamm Jr.
"Great customer service!!! Could not thank Ms. Box enough she was an amazing help!!!"
We responded:
"Hi Jason! Thank you very much for your kind words. Customer service is very important to Linda and our entire team. Please reach out to us if you need anything at all. Thanks! - Gayla"
Marilyn Plummer
July 30, 2025
5
out of
5
rating by Marilyn Plummer
"Rebecca Elliott was very helpful and professional."
We responded:
"Hi Marilyn! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
Magaly Moreno
July 30, 2025
5
out of
5
rating by Magaly Moreno
"Rebecca was quick to pick up the phone and answer all my calls. Great customer service!!"
We responded:
"Hi Magaly! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"