State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
L Celeste Henning
October 24, 2025
5
out of
5
rating by L Celeste Henning
"Many thanks to Casey Gillis who was such a pleasure to talk to & who helped me lower my monthly car insurance bill. I highly recommend her. 😊"
Sharon Oberlin
October 17, 2025
5
out of
5
rating by Sharon Oberlin
"Kasey was very professional and polite. She made my day better- so happy to have worked with her on my insurance."
We responded:
"Hey Sharon! Kasey takes customer service very seriously, and it is her top priority to make sure everything is explained and taken care for you. I'm so glad you were happy with her service. Please reach out to us if you need anything at all. Thanks! - Gayla"
Clarence Art Ash Jr
October 17, 2025
5
out of
5
rating by Clarence Art Ash Jr
"My family favorite INSURANCE Think you MRS or MS PARKS for all the wonderful YEARS OF SERVICE Thanks&Bless The Ash Family!!!!!!"
We responded:
"Hi Clarence! Thank you so much for taking the time to leave us such a kind review. My team and I take pride in our customer service. I'm glad we, as a team, took care of all your needs. Please reach out to us if you need anything at all! Thanks! - Gayla"
Kristan Brown
October 15, 2025
5
out of
5
rating by Kristan Brown
"Kasey Gillis is always very helpful and patient with me. She goes above and beyond to find answers when necessary I appreciate her caring nature."
We responded:
"Thank you for the sweet feedback, Kristan! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Brittany Ford
October 13, 2025
5
out of
5
rating by Brittany Ford
"Rebecca Elliott Was a great help. She answered all my questions and pointed me in the right direction."
We responded:
"Hey Brittany! Thank you so much for leaving us a 5-star review! Customer Service is extremely important to us. I'm very happy to hear that Rebecca was a great help to you, and pointed you in the right direction. Please reach out to us if you have any questions or concerns. Thanks! - Gayla"
TWAN DOE
October 9, 2025
5
out of
5
rating by TWAN DOE
"Great customer service from these guys! Very nice & helpful. Agent Rebecca Elliot went above & beyond to assist me & I couldn't be happier. Thanks so much!"
We responded:
"Hi Twan Doe! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
Cora Wiggins
October 7, 2025
5
out of
5
rating by Cora Wiggins
"Ms. Kasey did an excellent job helping me to get my insurance taken care of. She was very attentive to my needs and did a great job getting the documentation, etc. that I needed to ensure that I got the addequate insurance that I needed. She was aslo very kind and courteous at all times. I appreciate peopole of this caliber and I want to give a shout out to Ms. Gayla for hiring people like this. I look forward to my continued services provided by this State Farm Office."
We responded:
"Hi Cora! Thank you so much for your kind review about me & my team. Great customer service is extremely important to us. Please do not hesitate to reach out to us with any questions or concerns you may have. Thanks! - Gayla"
Deloria Jackson
October 1, 2025
5
out of
5
rating by Deloria Jackson
"Linda is amazing! She has a wonderful personality and ensured that all of my needs were met."
We responded:
"Hi Deloria! Thank you for the kind words about Linda. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
ED Bush
September 30, 2025
5
out of
5
rating by ED Bush
"Linda from Gayla's office helped me considerably on taking care of one of my family members life policy. She went above and beyond of any standard service. I would recommend her to anyone who wants and needs to purchase life insurance or any other types of insurance."
We responded:
"Hey ED! Thank you for taking the time to write a 5-star review about our team & especially Linda. We really appreciate your business and want you know we are here for whatever you need! Don't hesitate to reach out to us. Thanks! - Gayla"
Sandra Allen
September 30, 2025
5
out of
5
rating by Sandra Allen
"Linda is the absolute best! Anytime I need insurance information or assistance she’s the first one I call. She’s personable, honest and trustworthy!"
We responded:
"Hi Sandra! I'm very glad to hear that Linda answered all your questions and helped you get everything you needed. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Crystal Fukushima
September 26, 2025
5
out of
5
rating by Crystal Fukushima
"We absolutely love Gayla Parks Insurance! Rebecca E. is always so helpful and responsive whenever I need anything!"
We responded:
"Hi Crystal! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Shawn mckinnon
September 26, 2025
5
out of
5
rating by Shawn mckinnon
"Today, I had the pleasure of working with Ms. Linda from State Farm – Gayla Parks’ office. She went above and beyond to walk me through every detail with patience and professionalism. Her knowledge and ability to explain everything clearly made the entire process easy and stress-free. I would highly recommend Ms. Linda to anyone looking for someone who will take the time to ensure you fully understand your car insurance, life insurance, and more. This was truly one of the best experiences I’ve ever had with State Farm, and Ms. Linda is an outstanding representative of their team."
We responded:
"Hi Shawn! I'm very glad to hear that Linda answered all your questions and helped you get everything you needed. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Constance Blair
September 19, 2025
5
out of
5
rating by Constance Blair
"She's great."
We responded:
"Hi Constance! Thank you so much for taking the time to leave us a 5-star review. We really appreciate it! We are here for whatever questions you may have. Don't hesitate to reach out to us. Thanks! - Gayla"
Rashida Hudson
September 16, 2025
5
out of
5
rating by Rashida Hudson
"Rebecca and Kasey are such sweethearts and had taken very care of me! I will be a return customer ❤️"
We responded:
"Hi Rashida! Thank you so much for taking the time to leave us a review. Your feedback is very important to us and we take it to heart. Rebecca and Kasey are both super great. I'm glad to hear they took care of everything you needed. Please feel free to reach out with any additional questions or concerns. Thanks! -Gayla"
Marlon Ellis
September 15, 2025
5
out of
5
rating by Marlon Ellis
"Transitioning from one vehicle to another made so easy by all the help Kasey provided. She was awesome at providing me with all the answers I needed to feel comfortable with all the changes that occurred. I have been with this agency now for many years and have enjoyed the service given by them. Thank you guys"
We responded:
"Hey Marion! We know switching from one vehicle to another can be daunting. I'm happy to hear that Kasey made it super simple for you. We are so happy that you have been a part of our State Farm Family for so many years. Please reach out if you need anything at all. Thanks! - Gatla"
Tia Michele
September 12, 2025
4
out of
5
rating by Tia Michele
"Kasey Gillis provided me with exceptional customer service. I was experiencing some difficulty with my account for months, and she took her time with me and walked me through every step until my account was setup properly. Sometimes all it takes is someone who cares and listens to fix problems that seem frustrating. Thank you, Kasey!"
We responded:
"Hey Tia! Thank you so much for your sweet feedback about Kasey. I'm so sorry to hear that you were having issues with your account. Anytime you have an issues, please feel free to reach out to us, and we will walk you through every step. Please let us know how we can improve so we can give you 5-star service. Thanks! - Gayla"
Janice Hinkle
September 10, 2025
5
out of
5
rating by Janice Hinkle
"I just switched my auto insurance to State Farm to save $120 a year. Linda Box out of Tallahassee made the process as easy as it can be. She was a joy to work with. Because of agents like Linda, Guillermo, and Bob, I'm very happy to have State Farm insurance. In addition, State Farm supports the WNBA!"
We responded:
"Hey Janice! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda, Guillermo and Bob were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Chantea
September 9, 2025
5
out of
5
rating by Chantea
"Rebecca is awesome 😎 She's very helpful and friendly. She is definitely who I would do my insurance with over and over again."
We responded:
"Hi Chantea! So happy to hear that Rebecca was helpful and friendly. Customer service is very important to her and the entire team. Please reach out to us with any questions or concerns. Thanks! - Gayla"
Sharmon Parrish
September 8, 2025
5
out of
5
rating by Sharmon Parrish
"Kasey was amazing! Great experience."
We responded:
"Thank you for the sweet feedback, Sharmon! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Adrian Myers
September 5, 2025
5
out of
5
rating by Adrian Myers
"Fantastic customer service from Kasey and Bob. They answered all of my questions and guided me entirely through the process. A lot better than my last insurance company."
We responded:
"Hi Adrian! Thank you for your kind words about Kasey & Bob. They both work very hard for our customers. Please feel free to reach out to us with any questions or concerns! Thanks! - Gayla"
Jon Hall
September 2, 2025
5
out of
5
rating by Jon Hall
"Rebecca provided fantastic service, answered all my questions, and made the process of sorting out insurance a pleasant experience! And Kasey spent a long time helping me get the best products and rates for my cars. Gayla Parks State Farm goes above and beyond."
We responded:
"Hi Jon! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Dustin Denton
September 2, 2025
5
out of
5
rating by Dustin Denton
"Very detailed and helped me setup a policy in all the ways possible to benefit my needs."
We responded:
"Hi Dustin! Thank you so much for the kind words about me and our team. Customer service is our top priority. Please let me know if you have any questions or concerns. Thanks! - Gayla!"
Luis Dominguez
August 29, 2025
5
out of
5
rating by Luis Dominguez
"Great service and always ready to help. Kasey (the representative that helped me) was really knowledgeable and helpful."
We responded:
"Hi Luis- I'm so glad to hear that James was able to help you with what you needed. Customer service is very important to him. Please do not hesitate to reach out to us if you need anything at all. Thanks! - Gayla"
Shiela Jones
August 26, 2025
5
out of
5
rating by Shiela Jones
"My home insurance company pulled out of insuring homes in Florida a couple of years ago. I called State Farm on Apalachee Parkway in Tallahassee, FL and spoke with Linda Box. Not only did she have great news for me about insuring my home but she could save me money on my car insurance as well. She explained how bundling them together could save me money and she got way better coverages on my home insurance for close to the same amount I was already paying. About a year and a half have gone by and not only is Linda Box my insurance lady but a true friend. She's honest, hard working and just a very special person with a great work ethic and she loves what she does, just helping people and these days, that's a treasure not often found."
We responded:
"Hi Shiela! Thank you so much for taking the time to give us a 5-star review! I'm glad Linda was able to get your home and auto insurance bundled. We want to make sure everything is explained every step of the way and everything is clear for you. If you need anything, please make sure to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
Rahim Bond
August 26, 2025
4
out of
5
rating by Rahim Bond
"Linda was very helpful and friendly throughout the whole experience. I would definitely recommend anyone looking for insurance to give her a call."
We responded:
"Hi Rahim! Thank you for the kind words about Linda. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns, and what we can do to give you 5 star service. Thanks! -Gayla"
Emma Kandzer
August 25, 2025
5
out of
5
rating by Emma Kandzer
"They’re a wonderful group of folks over there! Rebecca is amazing, and when she was unavailable I spoke with Linda who made everything so smooth and easy to get my new car insured on my current policy. Makes all this hard stuff not so hard. Can’t recommend enough"
We responded:
"Hi Emma! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"