State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kenneth Mitchell
June 3, 2025
5
out of
5
rating by Kenneth Mitchell
"Thank you. Excellent communicator as well as knowledge in the insurance profession."
We responded:
"Thank you for the great review. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lisa Benson
June 2, 2025
5
out of
5
rating by Lisa Benson
"Kasey Gillis was very knowledgeable, friendly, and helpful to me this afternoon concerning my account. Highly recommend her excellent service."
We responded:
"Hi Lisa - Thank you for the 5- star review! I love to hear that Kasey took care of all your needs. We are here if you need anything at all. Thanks! - Gayla"
Peter Montalvo
June 2, 2025
5
out of
5
rating by Peter Montalvo
"Rebeca was the best she treated me like a king her attitude is great. Sweet professional hart to find people like that on this days. you need to clone her😊"
We responded:
"Hi Peter! I'm so happy to hear that Rebecca treated you with such kindness and professionalism. I would love a Rebecca clone. Please do not hesitate to reach out to us if you have any questions. Thanks! - Gayla"
Dr. Charlene Crump
May 29, 2025
5
out of
5
rating by Dr. Charlene Crump
"Ms. Gillis was extremely knowledgeable and friendly. She answered my questions in a rudimentary fashion."
We responded:
"Hi Charlene! I'm so happy to hear that Kasey was friendly, and knowledgeable. Customer service is very important to her. Thank you so much. Please let me know if you need anything. - Gayla"
Pam Lett
May 29, 2025
5
out of
5
rating by Pam Lett
"Kasey Gillis Was a real pleasure to work with. She really helped me with my problem and helped me understand the issue."
We responded:
"Hi Pam! I love to hear that Kasey helped you with a problem you were having. Our goal is always to make sure you fully understand everything. We are here if you need anything! Thanks! -Gayla"
Christy Noftz
May 29, 2025
5
out of
5
rating by Christy Noftz
"Casey is very helpful and kind. She is a.perfect customer service representative."
We responded:
"Hi Christy! I'm so happy to hear that Kasey was helpful to you. We love to hear that. Please do not hesitate to reach out to us with any questions or concerns. Thanks! - Gayla"
Delores Madison
May 28, 2025
5
out of
5
rating by Delores Madison
"Good morning. Just wanted to say what a wonderful experience I have had with Rebecca and Linda and trying to assist me with getting my insurance policy for my home. They work very diligently with me and I really do appreciate it and I wish you all had more employees like them. Thank you very much Linda and Rebecca. Delores Madison-Dickey."
We responded:
"Hi Delores! I'm SO happy to hear that both Rebecca and Linda were so helpful to you. I'm grateful to have them on my team. They care so much about our customers. Thank you so much for your 5 star review. Please do not hesitate to reach out to us if you have any questions or concerns. Thanks! -Gayla"
Kr8vjewel luvlee1
May 15, 2025
5
out of
5
rating by Kr8vjewel luvlee1
"Kasey Gillis excellent customer service."
We responded:
"Hi! I'm SO glad to hear that Kasey provided you with excellent customer service! It is very important to her. Please reach out to our team if you need anything at all. Thanks - Gayla"
Mavis Knight
May 15, 2025
5
out of
5
rating by Mavis Knight
"Thank you Kasey Gillis for the excellent information and service you provided today."
We responded:
"Hey Mavis! Thank you so much for the 5-star review! I'm glad to hear that Kasey provided you with excellent customer service. We are here for whatever you need. Please do not hesitate to reach out if you have any questions or concerns. Thanks - Gayla"
Desirée Nero
May 12, 2025
5
out of
5
rating by Desirée Nero
"Linda is AMAZING!!! She is just a busy of sunshine, and can definitely turn a frown upside down!!! She is so knowledgeable and professional! I have been with State Farm for the last five years and if anything ever goes wrong, they do everything possible to make it right! Sommer has always been helpful as well!!! She is so sweet, smart, helpful and very responsive!"
We responded:
"Hi Desiree- I'm so happy to hear that Linda took care of all your needs. I love that she turned your frown upside down! Also happy that Sommer was helpful as well. Please reach out to us if you need anything at all. Thanks - Gayla"
paul mckay
May 9, 2025
5
out of
5
rating by paul mckay
"Linda was a pleasure to work with. She took her time to explain the pros and cons of not having the various types of insurance to a novice like me. The process was very simple and my questions were satisfactorily answered. Wonderful lady!"
We responded:
"Hi Paul! So happy to hear that Linda took time to explain everything to you. We want the process to be process for you. Please do not hesitate to reach out to us with any questions or concerns you may have. - Gayla"
Kathy Sayre
May 8, 2025
5
out of
5
rating by Kathy Sayre
"I just spoke to Rebecca regarding my homeowners renewal and she explained a couple of the things I had questions about so I feel much better after our conversation."
We responded:
"Hi Kathy! I'm so glad that Rebecca answered your questions and brought some peace of mind. We are here for whatever you may need. Please do not hesitate to reach out if you have any questions or concerns. Thanks!"
John Daniels
May 8, 2025
5
out of
5
rating by John Daniels
"Excellent customer support"
We responded:
"Hey John! So happy to hear that my team provided excellent customer service. It is very important to us to help all of our customers and answers all questions and concerns. You know we are here if you need anything. Thanks!"
Jane Conn
May 7, 2025
5
out of
5
rating by Jane Conn
"Just got off the phone with Kasey Gillis. What an amazing personality and so professional and knowledgeable along with it. I recently changed to Gayla Parks office and am so glad I did. Kasey quickly and easily cleared up a bit of a mess I made with my policies. Well done! In addition...May 7, 2025 Sommer Laws quickly and expeditiously handled the need for a policy on a quick auto purchase. So refreshing to deal with a company that truly practices customer service! Good job Sommer!"
We responded:
"Thank you for the great review, Jane! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Anashay Wright
May 6, 2025
5
out of
5
rating by Anashay Wright
"Rebecca is absolutely amazing! I was frustrated from an issue I’d been dealing with for months. Right when I was at my breaking point, I was introduced to Rebecca. Now I’m a State Farm family member for life! -Dr Wright"
We responded:
"Hi Dr. Wright! Thank you so much for your positive feedback. Customer service is so important to Rebecca. We are here for whatever you may need. Please do not hesitate to reach out to us with any questions or concerns. Thank you! - Gayla"
Gabriel Family
May 5, 2025
5
out of
5
rating by Gabriel Family
"This is the most professional insurance company I have experienced. I meet Linda Kacey and Rebecca and they really make you feel like family. They will make sure all of your insurance worries are well taken care of . I recommend all family and friends to give this office a try for all your insurance needs you want be disappointed."
We responded:
"Hi Gabriel- Thank you so much for your kind words about Linda, Kasey, and Rebecca. Customer Service is so important to them. I love to hear how they took care of all your needs. Thank you for your kind words and A+ review. - Gayla"
Glenna McManigell
May 1, 2025
5
out of
5
rating by Glenna McManigell
"I was impressed with the help I received from Rebecca Elliott in obtaining Renter Insurance policy to bundle with my Auto policy. Thank you Ms Elliott"
We responded:
"Hi Glenna! I'm so happy to hear that you were pleased with Rebecca. We are here for whatever you may need, and are happy to help. Thank you! - Gayla"
Larahn Floyd
April 28, 2025
5
out of
5
rating by Larahn Floyd
"MS REBECCA AND MS SUMMER ARE SIMPLY THE BEST!!! THE BEST CUSTOMER SERVICE I EVER HAD!!! I WOULD GIVE THESES LADIES TOP OF 100 OUT OF 100 😁💯💯💯💯💯💯 THANK YOU LADIES FOR A PHENOMENAL CUSTOMER SERVICE EVER 💖💖 💋💋💋🥰🥰🥰🥰❤️😍😍😘😘😘😘😘😘 SIMPLY THE BEST CUSTOMER SERVICE EVER!!!!"
We responded:
"Hi Larahn! I'm so glad to hear that Rebecca and Sommer helped you with everything you needed. Thank you so much for your review and high praise! We are here if you have any questions or concerns. Thanks! - Gayla"
Ingrid Gallimore
April 28, 2025
5
out of
5
rating by Ingrid Gallimore
"Kacie is awesome, easy to talk to, answered all my questions."
We responded:
"Hi Ingrid! I love to hear that Kasey answered all your questions and took care of all your needs. She is a great asset to our team. Please feel free to reach out if you need anything at all. Thanks! - Gayla!"
WJ Watson
April 28, 2025
5
out of
5
rating by WJ Watson
"I did not know insurance conversations could actually be fun until I spoke to Linda. She explained things in such a way even a child could understand. When we get ready to move forward she is definitely who I am calling."
We responded:
"Thank you for the great review, Linda! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Vickie Townsend
April 27, 2025
5
out of
5
rating by Vickie Townsend
"Rebecca Elliott is amazing, great customer service. Please visit the office of Gayla Parks her staff is amazing ❤️"
We responded:
"Hey Vickie! Rebecca is such a valuable team member in our office. I'm glad to hear that she took care of your needs. We are here if you have any questions or concerns. Thank you! - Gayla"
christina fore-rivas
April 25, 2025
5
out of
5
rating by christina fore-rivas
"Thank you so much Rebecca and Linda for taking time and reviewing all my policy's. I appreciate you making sure that I had the policies that work best for my family and I."
We responded:
"Hi Christina! I'm so glad to hear that Rebecca & Linda took the time to review all your policies and make sure you and your family are taken care of! We are here for you guys. Please do not hesitate to reach to us if you have any questions or concerns. Thanks!"
Ashley Hinton
April 23, 2025
5
out of
5
rating by Ashley Hinton
"I would like to Thank Ms. Linda Box for her assistance with getting my daughter and I life insurance. She was professional and knowledgeable. Addressed all my concerns and answered all my questions. Her customer service was amazing! She was kind and I absolutely loved her sense of humor. I highly recommend speaking to Ms. Linda for all your insurance needs. Thank you again!"
We responded:
"Hi Ashley! I'm SO glad to hear that Linda helped you & your daughter with your life insurance needs. Customer service is so important to Linda and our entire team. Thank you so much for your kind words. Please do not hesitate to reach out if you have any questions or concerns! Thanks - Gayla"
Robert Wells
April 17, 2025
5
out of
5
rating by Robert Wells
"Linda Box did a great job for me this morning. Seamless transfer of coverage on my new truck. Great job and always so cheerful!"
We responded:
"Hi Robert! So glad to hear you had a great experience with Linda. Customer Care is very important to us. Congratulations on your new truck! Please do not hesitate to reach out to us if you have any questions or concerns. Thanks!"
Tieondra Atkins
April 15, 2025
5
out of
5
rating by Tieondra Atkins
"Kasey Gillis assisting me with replacing a second vehicle on my policy. She was knowledgeable and offering me several programs for financial security and help save on premiums. Thank you Kasey."
We responded:
"Hi Tieondra! I love to hear that Kasey was so helpful. Customer service is so important to her. Thanks. - Gayla"