State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melly of the Spring
August 6, 2026
5
out of
5
rating by Melly of the Spring
"Ms Parks has been a rock, a safe harbor for all of my insurance concerns for over 2 decades. Her staff is the best. Knowlegable, efficient, pleasant. I recently needed some documentation for a 3rd party. Gayla assigned the task to Aanyah who batted it out of the Park!"
We responded:
"Hey Melly! Thank you so much for being a long time customer. I'm so happy that we have been able to provide you with 5 star service for so long. We are here for you every step of the way. Thanks again! - Gayla"
LaShonda Hannah
August 4, 2026
5
out of
5
rating by LaShonda Hannah
"I am a longtime client with State Farm and Kasey Auston is always so professional and knowledgeable and helpful when assisting me she’s an amazing Agent for StateFarm."
We responded:
"Hey LaShonda! Thank you for taking the time to leave us a 5 star review! It really means a lot to us. Thank you for being a loyal customer. We are here for whatever you may need, so please do not hesitate to reach out. Thanks! - Gayla"
Pablo Castillo
August 4, 2026
5
out of
5
rating by Pablo Castillo
"Ms. Kasey Auston is an outstanding car insurance agent. She is knowledgeable, attentive, and consistently goes above and beyond to make sure her clients feel informed and supported. She explains everything clearly, offers helpful guidance, and always follows up to ensure every detail is taken care of. Her customer service is exceptional, and she makes the entire insurance process smooth and stress-free. I highly recommend Ms. Auston."
We responded:
"Hey Pablo! I'm so happy to hear that Kasey took care of all your needs. She takes customer service very seriously. Love to hear that your process was smooth and stress free. That is what we want! Please let us know if you have any additional questions or concerns. Thanks! - Gayla"
Ronald Mills
July 31, 2026
5
out of
5
rating by Ronald Mills
"Aanyah Kendrick was great handling my case with the tow company.She was very helpful professional thank you aanyah it took some time dealing with tow company but stayed with them and got it handled even though it took a while she stuck with me. Six hours later she was still calling making sure I had everything handled"
We responded:
"Hey Ronald! Thank you so much for taking the time to leave us a 5 star review. I'm glad to hear that Aanyah was helpful and professional. Please reach out to us with any questions or concerns you may have! Thanks! - Gayla"
pamela glenn
July 30, 2026
5
out of
5
rating by pamela glenn
"Rebecca is awesome and ready to assist."
We responded:
"Hi Pamela! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Kathy Guest
July 30, 2026
5
out of
5
rating by Kathy Guest
"Linda Box, thank you so very much for helping me get my Florida car insurance after my recent move! You make it happen so quickly which is just what I needed in the midst of moving chaos - you explained everything and your on-going role as my agent makes you invaluable to me!"
We responded:
"Hi Kathy! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Chiles Wolverettes
July 29, 2026
5
out of
5
rating by Chiles Wolverettes
"Aniyah, Rebecca, and Kacey thank you so much for keeping our business's and families secure"
We responded:
"Hi Chiles! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Anita Westberry
July 29, 2026
5
out of
5
rating by Anita Westberry
"Rebecca was very helpful and informative today. Thanks for your excellent customer service."
We responded:
"Hi Anita! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Arthur Jefferson
July 29, 2026
5
out of
5
rating by Arthur Jefferson
"Thank you Aanyah! You have been so helpful and courteous. Your customer service is impeccable! Keep up the good work."
We responded:
"Hi Arthur! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Debbie Mahan
July 29, 2026
5
out of
5
rating by Debbie Mahan
"Great! She was awesome helping me get coverage for my bike."
We responded:
"Hi Debbie! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
D Garvin
July 29, 2026
5
out of
5
rating by D Garvin
"Working with Aanyah has been an absolute pleasure. From day one, she has been knowledgeable, patient, and genuinely committed to helping me. Her professionalism, kindness, and willingness to go above and beyond has made every interaction a positive experience.
What started as working with an amazing agent grew into a true friendship. I appreciate her honesty, encouragement, and the way she always made me feel valued and supported. She's not only exceptional at what she do, but she is also an incredible person.
Thank you Aanyah for everything you've done. I highly recommend you to anyone looking for someone who is dependable, caring, and dedicated to providing outstanding service. Wishing you continued success—you truly deserve it!"
We responded:
"Hi D! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Gilda Brown
July 28, 2026
5
out of
5
rating by Gilda Brown
"Rebecca is great she handled my need"
We responded:
"Hi Gilda! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Bob Oneslager
July 28, 2026
5
out of
5
rating by Bob Oneslager
"I was having an insurance issue today. I called the office and spoke with the Office Manager Rebecca Elliott. Rebecca was very helpful and pleasant on the phone. She stated it may be tomorrow before she would be able to have the issue resolved. Was it the next day before I heard back from Rebecca? Absolutely not! She called me back within 30 minutes saying the issue has been resolved. I wish Google made it possible to give bonus stars. Since Rebecca has definitely got to be the #1 Office manager in the entire state of Florida without a doubt!"
We responded:
"Hi Bob! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Jeremiah Robinson
July 28, 2026
5
out of
5
rating by Jeremiah Robinson
"Spoke with Aanyah Kendrick, she was very pleasent and kind, answered all my questions as well! She was very helpful and provided fantastic service!"
We responded:
"Hi Jeremiah! Thank you so much for taking the time to leave us a 5 star review. It really means the world to us. Please let us know if you have any questions or concerns. Thanks again! - Gayla"
Dominique Reed
July 27, 2026
5
out of
5
rating by Dominique Reed
"Customer service is top tier! Kasey communicated very effectively and was prompt with responses. She kept me informed and explained the next steps so there were no surprises! When visiting the office, everyone was friendly and welcoming. Highly recommend this office for your insurance needs."
We responded:
"Hey Dominique! Customer service is very important to the entire team. So happy to hear that Kasey communicated effectively and was prompt. Love that she was able to explain all the steps and you were not surprised along the way. We are here for whatever you may need. Please do not hesitate to reach out if you have any additional questions or concerns. Thanks! - Gayla"
Patrick Muhammad
July 27, 2026
5
out of
5
rating by Patrick Muhammad
"Aanyah, was great and very helpful and I would recommend her as an agent"
We responded:
"Hey Patrick! I'm glad that you found Aanyah so helpful. Please reach out to us with any questions or concerns that you may have. Thanks so much! -Gayla"
Hal Lunsford
July 27, 2026
5
out of
5
rating by Hal Lunsford
"Rebecca is the most helpful person at this agency. She listens to what you need, gets things accomplished, and is so pleasant to work with. She is always helpful anytime that I contact the office."
We responded:
"Hey Hal! So happy to hear that you found Rebecca so helpful and she was pleasant to work with. We are here every step of the way, so please reach out to us with any questions or concerns that you may have. Thanks! - Gayla"
Jeff Xanders
July 27, 2026
5
out of
5
rating by Jeff Xanders
"She solve a tech problem with my debit card very efficiently and in a very smart way"
We responded:
"Hey Jeff! So happy to hear that you were satisfied with your service. We are here every step of the way, little problems and big problems. Please reach out if you have any questions. Thanks! -Gayla"
Thomas Diefenbach
July 24, 2026
5
out of
5
rating by Thomas Diefenbach
"Kasey, Julian, and Gayla are all great to work with. I look forward to working with them on any of my insurance needs. Great agency! Thank you all!!!"
We responded:
"Hey Thomas! Thank you so much for your kind words. Kasey & Julian both take customer service very seriously. They will be happy to hear that you were happy with their service. Please reach out to us if you have any questions or concerns. Thanks so much! - Gayla"
Dee Kay Aye
July 23, 2026
5
out of
5
rating by Dee Kay Aye
"It was indeed a pleasure to speak with Kasey today. She was very cordial, knowledgeable, and definitely more than willing to assist me. Gayla truly has you as an asset to the team. Keep up the great work!😊🙌🏾"
We responded:
"Hey Dee Kay! I'm so happy to hear that Kasey was cordial, knowledgeable, and helpful to you. Customer service is very important to the team. Please reach out to us if you have any questions or concerns. Thanks! -Gayla"
June James
July 22, 2026
5
out of
5
rating by June James
"Kayla was very knowledgeable & a great help with understanding insurance coverage that was needed 😍"
We responded:
"Hi June! Thank you so much for taking the time to leave us a 5-star review. We really appreciate it! Please know that we are here to help, so please reach out with any questions or concerns that you may have. Thanks again! -Gayla"
Catherine Segura
July 21, 2026
5
out of
5
rating by Catherine Segura
"Kasey was very professional, but she made you feel like a family member. I needed life insurance she was very patient and passionate about personal needs. I highly recommend Kacey for all your family members insurance coverage."
We responded:
"Hey Catherine! I'm so happy to hear that Kasey treated you like family, and she took care of all your needs. We know life insurance can be a lot, so I'm glad Kasey helped you every step of the way. Please reach out to us if you have any questions or concerns. Thanks! - Gayla"
Latoya Green
July 21, 2026
5
out of
5
rating by Latoya Green
"Mrs.kasey and Mr. Julian is so helpful, very nice and patient!!!"
We responded:
"Hey Latoya! Thank you so much for taking the time to write us a review. I'm so happy to hear that you found Kasey & Julian both so helpful. We are here for whatever questions and concerns you may have. Please do not hesitate to reach out to us. Thanks! -Gayla"
R K
July 20, 2026
5
out of
5
rating by R K
"Linda Box has been absolutely brilliant in communicating with me, keeping me updated, and following up on important information. Just all around wonderful experience and customer service! Completely different experience to what one usually gets!"
We responded:
"Hi R.K. First off, thanks for taking the time to leave us a review. It means a lot to us. I'm happy to hear that Linda communicated with you so well. Customer service is extremely important to us. Please reach out to us with any questions or concerns that you may have. Thanks! - Gayla"
Tekelia Mays
July 20, 2026
5
out of
5
rating by Tekelia Mays
"Linda Bob, and Aanyah are amazing Incredibly helpful and highly recommend They help me with all my insurance needs life insurance , car insurance and house insurance they really care and they are a pleasure to work with. Their like family!!"
We responded:
"Hey Tekelia! I'm so happy that Linda & Bob took care of all of your needs. The team is here for whatever questions you may have. Please do not hesitate to reach out to us. Thanks again! -Gayla"