State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Pam Draper
January 27, 2026
5
out of
5
rating by Pam Draper
"Aanyah was very helpful and professional. She provided detailed and timely follow-up of my request. Great customer service!"
Savannah Brown
January 27, 2026
5
out of
5
rating by Savannah Brown
"Julian was great to work with! Super friendly and very helpful!"
Kyle Fu
January 26, 2026
5
out of
5
rating by Kyle Fu
"Ms. Park's team is fantastic, I had several great conversations on the phone with her amazing team members Kasey and Taylor regarding changes in my auto policy. Being resourceful and patient is very important when it comes to customer service, and they deliver that to me every time - first time I think my money is worth it. I truly want to give a shoutout to Ms. Park and her team, thank y'all for your dedication in the insurance industry."
We responded:
"Hey Kyle! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Taylor & Kasey were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Jason Owens
January 23, 2026
5
out of
5
rating by Jason Owens
"Aanyan was great in assisting us with adding a new vehicle. She was patient and very polite! I highly recommend her and this agency!"
We responded:
"Hey Jason! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah was so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Janice Hinkle
January 23, 2026
5
out of
5
rating by Janice Hinkle
"I switched my auto insurance to State Farm last Sept. and intend to renew. The rates have gone down, which is especially appreciated in this economy. Kasey Gillis answered my question quickly and clearly. She's patient and a true professional."
We responded:
"Hey Janice! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda, Guillermo and Bob were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Larahn Floyd
January 22, 2026
5
out of
5
rating by Larahn Floyd
"MS KASEY GILLIS WAS SIMPLY THE BEST CUSTOMER SERVICE THAT I EVER HAD!!! SHE TAKES SUCH GOOD CARE OF ME 💯💓💯💯💯💯💯💯!!! THE BEST CUSTOMER SERVICE EVER!!! MUCH LOVE ALWAYS 💋💋😘😘!!!"
We responded:
"Hi Larahn! I'm so glad to hear that Rebecca and Sommer helped you with everything you needed. Thank you so much for your review and high praise! We are here if you have any questions or concerns. Thanks! - Gayla"
Michael Moore
January 20, 2026
5
out of
5
rating by Michael Moore
"Rebecca was very helpful took care of all of my needs I was on the phone with her less than 15 minutes and I got coverage for my car that I had previously on there great employee look forward to being with State farm for a long time thank you so much"
We responded:
"Hi Michael! I'm glad to hear that your interactions with Rebecca have gone well. It's important to her to provide great service. If you need anything, please reach out to us. - Thanks, Gayla"
Sandra Dixon
January 16, 2026
5
out of
5
rating by Sandra Dixon
"State Farm always has great customer service and helping you with whatever you need done!"
We responded:
"Hi Sandra! Thank you for the kind words about our team. Customer service is very important to us. Please let us know if you have any questions or concerns. Thanks! -Gayla "
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January 16, 2026
5
out of
5
rating by JSInternetttt JSInternetttt
"Daija Laing and Linda at State Farm Insurance Agency in the Tallahassee Office both did wonderful jobs in explaining my various insurance related options. They also provided clearly and in detail the information I will need to obtain in order to get both a homeowner and an auto insurance coverage."
We responded:
"Hi! Thank you for the kind words about Linda & Daija. Customer service is very important to them both and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla "
Justin Cawvey
January 15, 2026
5
out of
5
rating by Justin Cawvey
"Thanks so much for the help Taylor!"
We responded:
"Hi! Thank you for the kind words about Taylor. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Dusty Rudd
January 15, 2026
5
out of
5
rating by Dusty Rudd
"Taylor gave me great service and is always there to lend me a helping hand. Super happy with the help I get from her and the team."
We responded:
"Hi! Thank you for the kind words about Taylor. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Keli Smith
January 15, 2026
5
out of
5
rating by Keli Smith
"I love Gayla and her staff! The entire office is friendly, super helpful, and professional!"
We responded:
"Hi! Thank you for the kind words about our team. Customer service is very important to me and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Sarah Hawkins
January 15, 2026
5
out of
5
rating by Sarah Hawkins
"most helpful, can't thank you enough"
We responded:
"Hi! Thank you for the kind words about our team. Customer service is very important to me and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Natalia L
January 14, 2026
5
out of
5
rating by Natalia L
"My experience at this StateFarm location went above and beyond my expectations. Moving back down to Florida from Mississippi I was sure the process of getting a new policy would be painstaking. Fortunately enough I was helped by one of the agents named Taylor as soon as she walked through the door. With the assistance of her and another agent by the name of Kasey I was able to get an even better deal on my monthly insurance rate than the one I was paying in Mississippi (more than $100 less with great benefits!!!). Despite the new system that had been implemented regarding state transfers, they made the entire process smooth and easy to understand. The two of them were incredibly patient with me and answered all of my questions and concerns, and even taking the time to explain things to me every step of the way. I was provided with all the resources I could possibly need, all with an exceptional attitude. Leaving the building I felt much more assured about my policy than before, so thank you guys for helping me get settled back down here!"
We responded:
"Hi Natalia - I'm glad you are satisfied with the service Taylor, Kasey and the rest of the team provided you. Please do not hesitate to reach out to us with any questions or concerns you may have! Thanks! -Gayla "
American Farm to Institute (AFTI)
January 9, 2026
5
out of
5
rating by American Farm to Institute (AFTI)
"We love how much we save! Thanks Julian!"
We responded:
"Hi! Thank you for the kind words about Julian. Customer service is very important to him and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Pamela Graham
January 7, 2026
5
out of
5
rating by Pamela Graham
"I’m very satisfied with the service that was provided to me by Ms. Aanyah, she explained the problem with me until I understood. I am very happy that she had the patience with me. Thank you very much."
We responded:
"Hi Pamela - That is so great to hear! I'm glad you are satisfied with the service our team provided to you. Please do not hesitate to reach out to us with any questions or concerns you may have! Thanks! -Gayla"
Mark Brown
January 7, 2026
5
out of
5
rating by Mark Brown
"Linda Box is responsive and helpful."
We responded:
"Hi Mark! Thank you for the kind words about Linda. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Antoinette “A”
January 6, 2026
5
out of
5
rating by Antoinette “A”
"My experience with State Farm Insurance was exceptional, with excellent customer service. I called to add another vehicle to my policy. Aanyah assisted me, and she was helpful and professional. She went above and beyond to help. It's hard these days to call a business and receive excellent customer service. Aanyah, thank you for yougenuinelydance. I'm truly grateful for you taking the time to explain my options on car insurance. You made this process easy."
We responded:
"Hi A! Thank you for the kind words about Aanyah. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Coda Stevens
January 2, 2026
5
out of
5
rating by Coda Stevens
"Working with Julian Springer made switching insurance easy and affordable. Even got me a refund for my previous insurance."
We responded:
"Hi Coda Thank you for the kind words about Julian. Customer service is very important to him and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
K R
January 1, 2026
5
out of
5
rating by K R
"Daija was absolutely wonderul."
We responded:
"Hi KR! Thank you for the kind words about our Daija. Customer service is very important to her and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Karen Irving
December 31, 2025
5
out of
5
rating by Karen Irving
"Aanyah was great, she was courteous, very knowledgeable and efficient thank you,!!...Great job Gayla and the State Farm family!!"
We responded:
"Thank you for the great review, Karen! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Amber Medlock
December 30, 2025
5
out of
5
rating by Amber Medlock
"Always a pleasure as a customer. Best customer service!!"
We responded:
"Hi Amber! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Austen Moore
December 30, 2025
5
out of
5
rating by Austen Moore
"I called and spoke with Julian this afternoon after needing to get a quick renters insurance policy in place. He was very detailed and provided thorough explanations of each coverage, with lots of options that would work best with our budget. He was so friendly and accommodating and I would thoroughly recommend Julian and Gayla’s office to anyone needing insurance!"
We responded:
"Hi Austen! Thank you for the kind words about Julian. Customer service is very important to him and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
yolanda mack
December 30, 2025
5
out of
5
rating by yolanda mack
"Exceptionally professional and helpful with getting my issue resolved for my parents."
We responded:
"Hi Yolanda! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Adam Peffer
December 29, 2025
5
out of
5
rating by Adam Peffer
"Deija was FANTASTIC. She was very professional and got my car insurance rate down almost $100 WITH me adding renters insurance. This is the agent that you want. 😉"
We responded:
"Thank you for the great review, Adam! I'm thrilled to hear you have had a positive experience working with Deija. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"