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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Michael Bradley

Michael Bradley

June 8, 2026

5  out of  5
rating by Michael Bradley
"Kasey is a real pro. She provides clear, simple explanations and is very easy to talk with."
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Lexi Bratcher

June 5, 2026

5  out of  5
rating by Lexi Bratcher
"Linda was a pleasure to work with! Beyond helpful & knowledgeable in her job, she helped me get my quotes WAY down with far better coverage from our previous insurance. Highly recommend!!!"
We responded:
"Hey Lexi - So happy to hear that you enjoyed working with Linda. I'm so thrilled that she was able to find you better coverage for a lower cost. We are here for whatever you need, so please do not hesitate to reach out to us. Thanks so much! - Gayla "
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Keith Grandchamp

June 5, 2026

5  out of  5
rating by Keith Grandchamp
"Been using them for years, great service"
We responded:
"Hey Keith- Thank you so much for taking the time to leave us a 5 star review! We are here for whatever you need, please do not hesitate to reach out if you have any questions or concerns. Thanks! - Gayla"
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Jay Flynn

June 3, 2026

5  out of  5
rating by Jay Flynn
"Julian was great to work with. He got my fiancé and me set up on a policy together and made it very simple! I didn’t think I could get a better rate but he made it possible!"
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A. Young-Ramsey

June 3, 2026

5  out of  5
rating by A. Young-Ramsey
"Aanyah! Linda! This State Farm office has some of the nicest, most helpful people I have ever encountered in the world of insurance. Brilliant customer service - thank you...thanks so very much."
We responded:
"Thank you for the fantastic review, A.! We are always here to help with your insurance needs here in Tallahassee . "
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Larina Cornileus

June 2, 2026

5  out of  5
rating by Larina Cornileus
"Kasey was amazing! She cared about my concerns and was very helpful and understanding!"
We responded:
"Hey Larina! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Teresa Hamlin

June 2, 2026

5  out of  5
rating by Teresa Hamlin
"We worked with Linda Box from State Farm to get new auto insurance and she was very knowledgeable and helpful in explaining what we did and did not need for our insurance. She is very easy to work with and we would highly recommend using her."
We responded:
"Hey Teresa! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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MW Moody

June 1, 2026

5  out of  5
rating by MW Moody
"Customer service is still alive and thriving. Linda was very easy to talk to and sooooo very helpful. What a great asset to State Farm. This is an addendum to my review. I can’t say enough about the Customer Service at State Farm insurance. Linda was positive, friendly, knowledgeable and took great initiative to inform me about my life insurance policy that I had no clue about. She even took the time to give me a follow up call to find out how things went when I shared the information with my husband.Thank you so much Linda."
We responded:
"Hi Mildred- I'm very thrilled to hear that Linda took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
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Denise Mayo

June 1, 2026

5  out of  5
rating by Denise Mayo
"Very friendly, knowledgeable and professional. Great EXPERIENCE!!!"
We responded:
"Hey Denise! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Michael Bolin

May 30, 2026

5  out of  5
rating by Michael Bolin
"I had an issue with my monthly billing for my auto policy for two vehicles. Each vehicle was being billed separately which resulted in payments being misapplied. I visited the office and spoke with Aanyah Kendrick. Aanyah was professional and very polite, she listened carefully to my explanation and quickly resolved the problem. She deserves this excellent review for the customer service she provided for me."
We responded:
"Hey Michael! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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yolanda mack

May 29, 2026

5  out of  5
rating by yolanda mack
"I cannot state enough times how thankful my family is to Rebecca for going far beyond to ensure that my parent's longstanding policy and relationship with State Farm was not ended over technicalities. She's an absolute wonderfully, caring and very professional person and should be greatly appreciated by the dedication that she provides to clients."
We responded:
"Hi Yolanda! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
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Ross Obear

May 28, 2026

5  out of  5
rating by Ross Obear
"Great help and customer service"
We responded:
"Hey Ross! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Rodney Hatcher

May 28, 2026

5  out of  5
rating by Rodney Hatcher
"I wanted to recognize Rebecca Elliot for her exceptional service. She was professional, prompt, and incredibly helpful. She went out her way to address and solve a time sensitive issue. Highly recommend her to everyone!"
We responded:
"Hey Rodney! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Rebecca took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Gail

May 28, 2026

5  out of  5
rating by Gail
"My experience today with Kelsey and on other occasions with Rebecca and Anaya reflect this State Farm's office ethos: efficient and friendly, informative and always with a personal touch. I'm very satisfied with my experiences and have been with State Farm for almost 3 decades and this office is exemplary."
We responded:
"Hey Gail! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Jessica Madonia

May 28, 2026

5  out of  5
rating by Jessica Madonia
"Rebecca… Hands-down, an awesome person, awesome representative, always willing to help and go above and beyond to make sure her customers have what they need. Thank you so much for your wonderful help every time I need it."
We responded:
"Hey Jessica! Thank you so much for taking the time to leave us a review! I'm very happy to hear that Anayah & Rebecca were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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James Hunter

May 27, 2026

5  out of  5
rating by James Hunter
"Julian has been HANDS DOWN the BEST agent I’ve worked with so far. I’ve been with 6 different insurance companies and none have treated me with as much respect and patience as Julian. Not to mention he was able to add a 3rd car and renters policy while still saving more money. HIGHLY recommend Gayla Parks and Julian!!!"
We responded:
"Hey James! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Julian took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Profile photo of Christine Webster

Christine Webster

May 27, 2026

5  out of  5
rating by Christine Webster
"State Farm agent Ms. Aanyah Kendrick went above and beyond to help me today ,, very patient and kind. Thank you so much, continue to hire young people like her👍🏽"
We responded:
"Hey Christine! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Shaun Segura

May 27, 2026

5  out of  5
rating by Shaun Segura
"It’s was a pleasure and most satisfying experience Ms. Linda Box provided today helping resolve all My insurance concerns patiently and knowledgeable of My options and in a timely manner Thank You for amazing customer service"
We responded:
"Hi Shaun! I'm so happy to hear that Linda resolved all your concerns. And she handled it in a timely manner. If you need anything at all, please do not hesitate to reach out. Thanks!"
Profile photo of Tavares Ingraham

Tavares Ingraham

May 26, 2026

5  out of  5
rating by Tavares Ingraham
"Gayla Park and her amazing staff is very helpful and on point. Daija Bean Laing, along with Kaysee and everyone there is knowledgeable of your policy because of the detail notes that each agent document. Therefore allowing each agent to pick up where the other left off. Always checking in to give best products in today's market. Highly recommend!"
We responded:
"Hey Tavares! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Profile photo of Kellen Hicks

Kellen Hicks

May 26, 2026

5  out of  5
rating by Kellen Hicks
"Linda and Kasey were very easy to work with getting quotes and explaining coverage especially as a first timer. Would recommend in a heartbeat!"
We responded:
"Hey Kellen! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Profile photo of Val LaHart

Val LaHart

May 26, 2026

5  out of  5
rating by Val LaHart
"Aanyah is one of the most patient and knowledgeable agents I have dealt with in ages. You can even feel her smile!!"
We responded:
"Hi Val! So happy to hear that Aanyah treated you so well. She is extremely patient and knowledgeable. Please let us know if you need anything. Thanks! -Gayla"
Profile photo of Rafael Ballestero

Rafael Ballestero

May 23, 2026

5  out of  5
rating by Rafael Ballestero
"I had a great experience with Julian from Gayla Parks State Farm Insurance. He helped me obtain an insurance policy for my newly acquired collector Corvette. He was prompt and helped make sure I was getting the best value in insuring the car. I will certainly conract him again with my insurance needs."
We responded:
"Hey Rafael! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Ms Miller

May 23, 2026

5  out of  5
rating by Ms Miller
"Working with my State Farm agent has been such a wonderful experience! Daija was incredibly informative, patient, kind and took her time to explain everything clearly. Purchasing insurance can sometimes feel overwhelming, but she made the process easy and stress free while keeping a great sense of humor that instantly makes you feel comfortable. Her professionalism combined with her warm personality truly sets her apart. It’s refreshing to work with someone who genuinely cares about their clients and goes above and beyond to help. Highly recommended! Enjoyed the laughter 🤣🤣🤣"
We responded:
"Hey Ms. Miller! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Derrick Harrell

May 22, 2026

5  out of  5
rating by Derrick Harrell
"It was a pleasure taking to Kasey. She was very helpful and very nice with great customer service skills."
We responded:
"Hey Derrick! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
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Bob Branciforte

May 22, 2026

5  out of  5
rating by Bob Branciforte
"Aanyah Kendrick was friendly, intelligent, and very helpful. Wonderful service --- patient and knowledgeable. Extraordinary service!"
We responded:
"Hey Bob! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"