State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Keith Proctor
November 7, 2025
5
out of
5
rating by Keith Proctor
"I love State Farm as an insurance company. Aanyah was so helpful for me, and I appreciate her being patient and getting things done in a timely manner."
VERONICA FRANKLIN
November 6, 2025
5
out of
5
rating by VERONICA FRANKLIN
"Gayla Parks has been my trusted agent since I first became eligible to drive. Today, I had the pleasure of working with Linda, who conducted a thorough review of my life insurance policy. To my surprise, she uncovered benefits I wasn’t even aware were included. Linda was exceptionally professional and patient, taking the time to clearly explain every detail and address all of my concerns."
Gina Wilson
November 6, 2025
5
out of
5
rating by Gina Wilson
"This is the Dream Team of insurance. Every call gets returned, every question gets answered, every adjustment gets explained. We all hate to purchase insurance but purchasing from Gayla Parks State Farm is rather enjoyable."
Abigail Williams
November 6, 2025
5
out of
5
rating by Abigail Williams
"Ms. Kendrick, thanks for all your help. Pleasure talking with you today."
Cathy Kohnke
November 3, 2025
5
out of
5
rating by Cathy Kohnke
"Rebecca Elliott, thank you for helping us with our insurance needs. If you're looking for an agent that takes time to listen and has knowledge of products and services you're interested in go see Rebecca at Gayle Parks State Farm office on Apalachee Pkwy."
We responded:
"Hi Cathy! Thank you for your kind words about Rebecca. She works very hard for our customers. Please feel free to reach out to us with any questions or concerns! Thanks! - Gayla"
Tanya Daniels
October 29, 2025
5
out of
5
rating by Tanya Daniels
"I had a wonderful experience with the marketing manager Kasey Gillis who walked me through my account and assured me that everything was fine. I really appreciate her kindness and patience. I wish her well with all of her endeavors with State Farm."
We responded:
"Hi Tanya! I'm over the moon to hear that Kasey took care of all your needs. Great customer service is so important to Kasey and our entire team. We are here for you, every step of the way. Please reach out if you have any questions. Thanks! - Gayla"
Earlean Harrell
October 28, 2025
5
out of
5
rating by Earlean Harrell
"The experience was great and the representative helped me out today."
We responded:
"Hi Earlean! Thank you so much for your kind review about me & my team. Great customer service is extremely important to us. Please do not hesitate to reach out to us with any questions or concerns you may have. Thanks! - Gayla"
L Celeste Henning
October 24, 2025
5
out of
5
rating by L Celeste Henning
"Many thanks to Casey Gillis who was such a pleasure to talk to & who helped me lower my monthly car insurance bill. I highly recommend her. 😊"
We responded:
"Hi Celeste! Thank you so much for taking the time to leave us a review. Kasey takes pride in her customer service, so happy to hear all your needs were met. Please let us know if you have any questions or concerns. Thanks! - Gayla"
Sharon Oberlin
October 17, 2025
5
out of
5
rating by Sharon Oberlin
"Kasey was very professional and polite. She made my day better- so happy to have worked with her on my insurance."
We responded:
"Hey Sharon! Kasey takes customer service very seriously, and it is her top priority to make sure everything is explained and taken care for you. I'm so glad you were happy with her service. Please reach out to us if you need anything at all. Thanks! - Gayla"
Clarence Art Ash Jr
October 17, 2025
5
out of
5
rating by Clarence Art Ash Jr
"My family favorite INSURANCE Think you MRS or MS PARKS for all the wonderful YEARS OF SERVICE Thanks&Bless The Ash Family!!!!!!"
We responded:
"Hi Clarence! Thank you so much for taking the time to leave us such a kind review. My team and I take pride in our customer service. I'm glad we, as a team, took care of all your needs. Please reach out to us if you need anything at all! Thanks! - Gayla"
Kristan Brown
October 15, 2025
5
out of
5
rating by Kristan Brown
"Kasey Gillis is always very helpful and patient with me. She goes above and beyond to find answers when necessary I appreciate her caring nature."
We responded:
"Thank you for the sweet feedback, Kristan! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Brittany Ford
October 13, 2025
5
out of
5
rating by Brittany Ford
"Rebecca Elliott Was a great help. She answered all my questions and pointed me in the right direction."
We responded:
"Hey Brittany! Thank you so much for leaving us a 5-star review! Customer Service is extremely important to us. I'm very happy to hear that Rebecca was a great help to you, and pointed you in the right direction. Please reach out to us if you have any questions or concerns. Thanks! - Gayla"
TWAN DOE
October 9, 2025
5
out of
5
rating by TWAN DOE
"Great customer service from these guys! Very nice & helpful. Agent Rebecca Elliot went above & beyond to assist me & I couldn't be happier. Thanks so much!"
We responded:
"Hi Twan Doe! Thank you for your kind words about Rebecca, Her goal is to make sure you walk away happy, and fully informed. We are here for whatever you may need. Don't hesitate to reach out to us with any questions you have. Thanks! - Gayla"
Cora Wiggins
October 7, 2025
5
out of
5
rating by Cora Wiggins
"Ms. Kasey did an excellent job helping me to get my insurance taken care of. She was very attentive to my needs and did a great job getting the documentation, etc. that I needed to ensure that I got the addequate insurance that I needed. She was aslo very kind and courteous at all times. I appreciate peopole of this caliber and I want to give a shout out to Ms. Gayla for hiring people like this. I look forward to my continued services provided by this State Farm Office."
We responded:
"Hi Cora! Thank you so much for your kind review about me & my team. Great customer service is extremely important to us. Please do not hesitate to reach out to us with any questions or concerns you may have. Thanks! - Gayla"
Deloria Jackson
October 1, 2025
5
out of
5
rating by Deloria Jackson
"Linda is amazing! She has a wonderful personality and ensured that all of my needs were met."
We responded:
"Hi Deloria! Thank you for the kind words about Linda. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
ED Bush
September 30, 2025
5
out of
5
rating by ED Bush
"Linda from Gayla's office helped me considerably on taking care of one of my family members life policy. She went above and beyond of any standard service. I would recommend her to anyone who wants and needs to purchase life insurance or any other types of insurance."
We responded:
"Hey ED! Thank you for taking the time to write a 5-star review about our team & especially Linda. We really appreciate your business and want you know we are here for whatever you need! Don't hesitate to reach out to us. Thanks! - Gayla"
Sandra Allen
September 30, 2025
5
out of
5
rating by Sandra Allen
"Linda is the absolute best! Anytime I need insurance information or assistance she’s the first one I call. She’s personable, honest and trustworthy!"
We responded:
"Hi Sandra! I'm very glad to hear that Linda answered all your questions and helped you get everything you needed. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Crystal Fukushima
September 26, 2025
5
out of
5
rating by Crystal Fukushima
"We absolutely love Gayla Parks Insurance! Rebecca E. is always so helpful and responsive whenever I need anything!"
We responded:
"Hi Crystal! I'm very thrilled to hear that Rebecca took care of everything you needed. Customer care is very important to me and our team, happy to hear you found our team helpful! We are here for whatever you need! - Gayla"
Shawn mckinnon
September 26, 2025
5
out of
5
rating by Shawn mckinnon
"Today, I had the pleasure of working with Ms. Linda from State Farm – Gayla Parks’ office. She went above and beyond to walk me through every detail with patience and professionalism. Her knowledge and ability to explain everything clearly made the entire process easy and stress-free. I would highly recommend Ms. Linda to anyone looking for someone who will take the time to ensure you fully understand your car insurance, life insurance, and more. This was truly one of the best experiences I’ve ever had with State Farm, and Ms. Linda is an outstanding representative of their team."
We responded:
"Hi Shawn! I'm very glad to hear that Linda answered all your questions and helped you get everything you needed. We are here for whatever you need questions you may have. Don't hesitate to reach out. Thanks! - Gayla"
Constance Blair
September 19, 2025
5
out of
5
rating by Constance Blair
"She's great."
We responded:
"Hi Constance! Thank you so much for taking the time to leave us a 5-star review. We really appreciate it! We are here for whatever questions you may have. Don't hesitate to reach out to us. Thanks! - Gayla"
Rashida Hudson
September 16, 2025
5
out of
5
rating by Rashida Hudson
"Rebecca and Kasey are such sweethearts and had taken very care of me! I will be a return customer ❤️"
We responded:
"Hi Rashida! Thank you so much for taking the time to leave us a review. Your feedback is very important to us and we take it to heart. Rebecca and Kasey are both super great. I'm glad to hear they took care of everything you needed. Please feel free to reach out with any additional questions or concerns. Thanks! -Gayla"
Marlon Ellis
September 15, 2025
5
out of
5
rating by Marlon Ellis
"Transitioning from one vehicle to another made so easy by all the help Kasey provided. She was awesome at providing me with all the answers I needed to feel comfortable with all the changes that occurred. I have been with this agency now for many years and have enjoyed the service given by them. Thank you guys"
We responded:
"Hey Marion! We know switching from one vehicle to another can be daunting. I'm happy to hear that Kasey made it super simple for you. We are so happy that you have been a part of our State Farm Family for so many years. Please reach out if you need anything at all. Thanks! - Gatla"
Tia Michele
September 12, 2025
4
out of
5
rating by Tia Michele
"Kasey Gillis provided me with exceptional customer service. I was experiencing some difficulty with my account for months, and she took her time with me and walked me through every step until my account was setup properly. Sometimes all it takes is someone who cares and listens to fix problems that seem frustrating. Thank you, Kasey!"
We responded:
"Hey Tia! Thank you so much for your sweet feedback about Kasey. I'm so sorry to hear that you were having issues with your account. Anytime you have an issues, please feel free to reach out to us, and we will walk you through every step. Please let us know how we can improve so we can give you 5-star service. Thanks! - Gayla"
Janice Hinkle
September 10, 2025
5
out of
5
rating by Janice Hinkle
"I just switched my auto insurance to State Farm to save $120 a year. Linda Box out of Tallahassee made the process as easy as it can be. She was a joy to work with. Because of agents like Linda, Guillermo, and Bob, I'm very happy to have State Farm insurance. In addition, State Farm supports the WNBA!"
We responded:
"Hey Janice! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Linda, Guillermo and Bob were so helpful to you. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Chantea
September 9, 2025
5
out of
5
rating by Chantea
"Rebecca is awesome 😎 She's very helpful and friendly. She is definitely who I would do my insurance with over and over again."
We responded:
"Hi Chantea! So happy to hear that Rebecca was helpful and friendly. Customer service is very important to her and the entire team. Please reach out to us with any questions or concerns. Thanks! - Gayla"