State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Dr. Charlene Crump
July 11, 2026
5
out of
5
rating by Dr. Charlene Crump
"Ms. Gillis was extremely knowledgeable and friendly. She answered my questions in a rudimentary fashion."
We responded:
"Hi Charlene! I'm so happy to hear that Kasey was friendly, and knowledgeable. Customer service is very important to her. Thank you so much. Please let me know if you need anything. - Gayla"
Jones Howell, III
July 10, 2026
5
out of
5
rating by Jones Howell, III
"Great customer service from Kasey! Very helpful, professional, and just an all around pleasure to work with!"
Tiffany Donaldson
July 10, 2026
5
out of
5
rating by Tiffany Donaldson
"It's always a pleasure doing business with State Farm. They are always professional and kind."
Antionette Williams
July 9, 2026
5
out of
5
rating by Antionette Williams
"Kasey was very helpful."
Connie Cooper
July 9, 2026
5
out of
5
rating by Connie Cooper
"I spoke with Kayce today and she was very helpful and patient with me. I would give her 5 stars."
Wise Jackson
July 8, 2026
5
out of
5
rating by Wise Jackson
"I'm definitely satisfied with the service you provided and the new rate I received. Thanks again for being so helpful and professional."
Damon Green
July 8, 2026
5
out of
5
rating by Damon Green
"Gayla and her team are very good people. Especially Aanyah go check them out. A name and a brand you can trust"
We responded:
"Damon, thank you for the review. Aanyah loves helping people, so I'm glad you enjoyed your experience. There is only one thing better than a good review and that's a review that comes with delicious wings from Yummys."
Larina Cornileus
July 7, 2026
5
out of
5
rating by Larina Cornileus
"Kasey was amazing! She cared about my concerns and was very helpful and understanding!"
We responded:
"Hey Larina! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Terrill Gillyard
July 7, 2026
5
out of
5
rating by Terrill Gillyard
"Mrs. Linda is my go to for everything insurance here!!!! I appreciate her and how thorough she is."
We responded:
"Thank you for the great review, Terrill! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Alison A
July 7, 2026
5
out of
5
rating by Alison A
"Thanks Aanyah Kendrick! Assisted with a smile on the phone. Transaction seamless. Thanks again for your excellent customer service.
Thanks so much for the great customer service Matthew Grandchamp! Saved so much money on our homeowners insurance, car insurance by switching! Polite, patience, kindness, and very knowledgeable!!!"
We responded:
"Thank you for the great review, Alison! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
J M Alexander
July 6, 2026
5
out of
5
rating by J M Alexander
"I have been with State Farm through Gayla Parks for a few years. I originally signed up for renters insurance and have now added car insurance. I have no regrets coming to State Farm and the staff has always been professional and very helpful. Thank you Julian and Bob for making the switch easy for me."
We responded:
"Thank you for the great review, JM! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Kandi Hensley
July 2, 2026
5
out of
5
rating by Kandi Hensley
"Daija Laing is the representative that assisted me with an auto quote today. This young lady has been trying to catch up with me for two weeks. We finally spoke today and because of her professionalism and persistence, along with explaining things to me when I ask questions I chose to switch my auto insurance to State Farm. I will be switching my homeowners policy as well in the very near future. Very Happy Customer."
We responded:
"
Hey Kandi! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Daija took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Johnny Jones
July 1, 2026
5
out of
5
rating by Johnny Jones
"Aanyah was incredibly professional and friendly, and was quickly able to help me with recent changes to my policy. Always great service with this agency."
We responded:
"
Hey Johnny! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Aanyah took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Bridg'ette Israel
June 29, 2026
5
out of
5
rating by Bridg'ette Israel
"Kasey Auston was very professional and caring. I'm thankful for her help. Insurance coverage is necessary and it is comforting to know you have a policy designed to protect you and your family."
We responded:
"Hey Bridg'ette! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
B&T prank game
June 29, 2026
5
out of
5
rating by B&T prank game
"Consultant Ms Kasey Gillis with her professional and informative, I'm considering switching to State farm insurance."
We responded:
"Hey B&T! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Lulu johnson
June 29, 2026
5
out of
5
rating by Lulu johnson
"Kasey was so courteous to and definitely helped and made me feel better!"
We responded:
"Hey Lulu! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Kasey took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Dianna Keith
June 25, 2026
5
out of
5
rating by Dianna Keith
"My husband has spoken to me several times about Rebecca Elliot and her service as a State Farm Representative- my husband is in the people service business and I got to experience Rebecca's willingness to assist as we were purchasing a auto and the dealer was demanding a form that they really didn’t need- so Rebecca went to work and made it happen- Customer Service at it - State Farm is lucky to have you- Thanks,Dianna Keith"
We responded:
"Hey Dianna! Thank you for taking the time to leave us a review! Your kind words mean a lot to us. Happy to hear that Rebecca went to work for you and found you exactly what you needed! Happy to help! We are here for whatever you may need. Thanks! - Gayla"
Emily Daehler
June 23, 2026
5
out of
5
rating by Emily Daehler
"Rebecca Elliott was incredibly attentive, helpful, and made switching to State Farm easy. She answered all my questions and helped me cut my car insurance bill nearly in half! I highly recommend working with her."
We responded:
"Hey Emily! So happy to hear that Rebecca was attentive and helpful. We know making the switch can be overwhelming, so I'm glad Rebecca made the transition easier for you. And saved you some money!! That is great to hear. Please let us know if you need anything. Thanks! -Gayla"
Audrey Lewis
June 22, 2026
5
out of
5
rating by Audrey Lewis
"Linda is very knowledgeable and extremely kind. She promptly returns your calls and is definitely a ray of sunshine.
Linda is always extremely helpful and patient with me. She is polite and I wish she could train others of her secret wisdom. 6/17
6/22 Aanyah did a fantastic job in assisting me with my drive safe and save and my BMW signing appropriate documents. She was patient and very understanding. She is a go getter!"
We responded:
"Hi Audrey, thanks for leaving a review. I glad to hear you had a great experience with Linda. Thanks, Gayla"
Mea Deveaux
June 18, 2026
5
out of
5
rating by Mea Deveaux
"She was very polite and knew her job. She was a great listener and took her time explaining my policy"
We responded:
"Hey Mea! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Reni Boy
June 18, 2026
5
out of
5
rating by Reni Boy
"I spoke with both Ms. Gayla and Julian. They were both knowledgeable and pleasant to work with. Julian took the time to look over my Old/Current Homeowners Policy to make sure I had the Coverage I would need. He emailed "homework" that I needed to do, to get covered. Ms. Gayla, please add some Sugar Free Russell's Candy to your Candy Dish :) Thank you both!"
We responded:
"Hey Reni! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that Julian and I took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Joshua Smith
June 18, 2026
5
out of
5
rating by Joshua Smith
"Linda box is amazing she went through everything very clearly and has great customer service"
We responded:
"Thank you for the great review, Joshua! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Barbara Beckel
June 17, 2026
5
out of
5
rating by Barbara Beckel
"Kacey was very nice and helped me set up monthly payments."
We responded:
"Hey Barbara - So happy to hear that you enjoyed working with Kasey. I'm so thrilled that she was able to get you setup with monthly payments. We are here for whatever you need, so please do not hesitate to reach out to us. Thanks so much! - Gayla"
cornelius west
June 17, 2026
5
out of
5
rating by cornelius west
"Agent team member did an awesome job this morning. She's on time."
We responded:
"Hey Cornelius! Thank you so much for taking the time to leave us a 5 star review! I'm very happy to hear that the team took care of all your needs. We are here to support you in any way we can. Please do not hesitate to reach out with any questions or concerns. Thanks! - Gayla"
Kristy Hogan
June 16, 2026
5
out of
5
rating by Kristy Hogan
"Aanyah Kendrick was so helpful and friendly. She was able to send over quotes very quickly. Thank you!!"
We responded:
"Hi Kristy! Thank you SO much for taking the time to leave us a review. We are here for whatever you need, every step of the way! Happy to hear that you enjoyed working with Aanyah. Thanks! - Gayla"