State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Cawvey
January 15, 2026
5
out of
5
rating by Justin Cawvey
"Thanks so much for the help Taylor!"
We responded:
"Hi! Thank you for the kind words about Taylor. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Dusty Rudd
January 15, 2026
5
out of
5
rating by Dusty Rudd
"Taylor gave me great service and is always there to lend me a helping hand. Super happy with the help I get from her and the team."
We responded:
"Hi! Thank you for the kind words about Taylor. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Keli Smith
January 15, 2026
5
out of
5
rating by Keli Smith
"I love Gayla and her staff! The entire office is friendly, super helpful, and professional!"
We responded:
"Hi! Thank you for the kind words about our team. Customer service is very important to me and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Sarah Hawkins
January 15, 2026
5
out of
5
rating by Sarah Hawkins
"most helpful, can't thank you enough"
We responded:
"Hi! Thank you for the kind words about our team. Customer service is very important to me and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Natalia L
January 14, 2026
5
out of
5
rating by Natalia L
"My experience at this StateFarm location went above and beyond my expectations. Moving back down to Florida from Mississippi I was sure the process of getting a new policy would be painstaking. Fortunately enough I was helped by one of the agents named Taylor as soon as she walked through the door. With the assistance of her and another agent by the name of Kasey I was able to get an even better deal on my monthly insurance rate than the one I was paying in Mississippi (more than $100 less with great benefits!!!). Despite the new system that had been implemented regarding state transfers, they made the entire process smooth and easy to understand. The two of them were incredibly patient with me and answered all of my questions and concerns, and even taking the time to explain things to me every step of the way. I was provided with all the resources I could possibly need, all with an exceptional attitude. Leaving the building I felt much more assured about my policy than before, so thank you guys for helping me get settled back down here!"
We responded:
"Hi Natalia - I'm glad you are satisfied with the service Taylor, Kasey and the rest of the team provided you. Please do not hesitate to reach out to us with any questions or concerns you may have! Thanks! -Gayla "
American Farm to Institute (AFTI)
January 9, 2026
5
out of
5
rating by American Farm to Institute (AFTI)
"We love how much we save! Thanks Julian!"
We responded:
"Hi! Thank you for the kind words about Julian. Customer service is very important to him and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Pamela Graham
January 7, 2026
5
out of
5
rating by Pamela Graham
"I’m very satisfied with the service that was provided to me by Ms. Aanyah, she explained the problem with me until I understood. I am very happy that she had the patience with me. Thank you very much."
We responded:
"Hi Pamela - That is so great to hear! I'm glad you are satisfied with the service our team provided to you. Please do not hesitate to reach out to us with any questions or concerns you may have! Thanks! -Gayla"
Mark Brown
January 7, 2026
5
out of
5
rating by Mark Brown
"Linda Box is responsive and helpful."
We responded:
"Hi Mark! Thank you for the kind words about Linda. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Antoinette “A”
January 6, 2026
5
out of
5
rating by Antoinette “A”
"My experience with State Farm Insurance was exceptional, with excellent customer service. I called to add another vehicle to my policy. Aanyah assisted me, and she was helpful and professional. She went above and beyond to help. It's hard these days to call a business and receive excellent customer service. Aanyah, thank you for yougenuinelydance. I'm truly grateful for you taking the time to explain my options on car insurance. You made this process easy."
We responded:
"Hi A! Thank you for the kind words about Aanyah. Customer service is very important to her and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Coda Stevens
January 2, 2026
5
out of
5
rating by Coda Stevens
"Working with Julian Springer made switching insurance easy and affordable. Even got me a refund for my previous insurance."
We responded:
"Hi Coda Thank you for the kind words about Julian. Customer service is very important to him and our entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
K R
January 1, 2026
5
out of
5
rating by K R
"Daija was absolutely wonderul."
We responded:
"Hi KR! Thank you for the kind words about our Daija. Customer service is very important to her and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Karen Irving
December 31, 2025
5
out of
5
rating by Karen Irving
"Aanyah was great, she was courteous, very knowledgeable and efficient thank you,!!...Great job Gayla and the State Farm family!!"
We responded:
"Thank you for the great review, Karen! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Amber Medlock
December 30, 2025
5
out of
5
rating by Amber Medlock
"Always a pleasure as a customer. Best customer service!!"
We responded:
"Hi Amber! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Austen Moore
December 30, 2025
5
out of
5
rating by Austen Moore
"I called and spoke with Julian this afternoon after needing to get a quick renters insurance policy in place. He was very detailed and provided thorough explanations of each coverage, with lots of options that would work best with our budget. He was so friendly and accommodating and I would thoroughly recommend Julian and Gayla’s office to anyone needing insurance!"
We responded:
"Hi Austen! Thank you for the kind words about Julian. Customer service is very important to him and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
yolanda mack
December 30, 2025
5
out of
5
rating by yolanda mack
"Exceptionally professional and helpful with getting my issue resolved for my parents."
We responded:
"Hi Yolanda! Thank you for the kind words about our team. Customer service is very important to me and the entire team. Please let us know if you have any questions or concerns. Thanks! -Gayla"
Adam Peffer
December 29, 2025
5
out of
5
rating by Adam Peffer
"Deija was FANTASTIC. She was very professional and got my car insurance rate down almost $100 WITH me adding renters insurance. This is the agent that you want. 😉"
We responded:
"Thank you for the great review, Adam! I'm thrilled to hear you have had a positive experience working with Deija. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Tonja Fitzgerald
December 25, 2025
5
out of
5
rating by Tonja Fitzgerald
"Aanyah was very helpful with assisting me in adding coverage for my auto. The process was seamless."
We responded:
"Thank you for the great review, Tonja! I'm thrilled to hear you have had a positive experience working with Aanyah. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Portia Mendoza
December 22, 2025
5
out of
5
rating by Portia Mendoza
"I have nothing but great things to say about Gayla’s team. Everyone has been friendly and helpful from day 1, and I especially want to send shout out to Aanyah Kendrick for being so patient and thorough while helping me update my policy."
We responded:
"Thank you for the great review, Portia! I'm thrilled to hear you have had a positive experience working with our team, and especially Aanyah. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Mike M
December 17, 2025
5
out of
5
rating by Mike M
"Choose State Farm now, or pay later! The best insurance company in Florida by far. Fair, transparent and helpful. Ms. Rebecca Elliot always does an amazing job either assisting me directly or pointing me to the right direction to have any question or concern I have resolved. Updated review: Once again, State Farm has proven themselves to be the leading insurance agency in Florida! The professionalism, attention to detail and overall care provided by Kasey Gillis was nothing short of astonishing! The Gayla Parks (State Farm) office location in Tallahassee Florida cannot be rivaled and I highly recommend anyone seeking insurance in the Tallahassee and Big Bend area to give Ms. Gayla Parks and her team your business! You will not be disappointed! Dr. MW"
We responded:
"Hi Dr. MW, I'm very pleased to hear that Rebecca took care of all your needs. Your words are too kind! We are here for whatever you may need. Don't hesitate to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
John Cottone
December 16, 2025
5
out of
5
rating by John Cottone
"Great customer service with the information I received. Friendly and polite."
We responded:
"Thank you for the great review, John! I'm thrilled to hear you have had a positive experience working with our team. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Joshua Guzman
December 12, 2025
5
out of
5
rating by Joshua Guzman
"Taylor at Gayla Parks State Farm was very knowledgeable with explaining auto and home insurance. Thanks for all the advice and assistance. an amazing experience! 10/10 hands down!"
We responded:
"Thank you for the great review, Joshua! I'm thrilled to hear you have had a positive experience working with Taylor. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Ann BOSTICK
December 11, 2025
5
out of
5
rating by Ann BOSTICK
"I give Taylor bostick A+ she is great agent will buy more insurance with her"
We responded:
"Thank you for the great review, Ann! I'm thrilled to hear you have had a positive experience working with Taylor. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Zbaby Con
December 11, 2025
5
out of
5
rating by Zbaby Con
"Julian Springer was awesome!! Highly recommend ❤️"
We responded:
"Thank you for the great review, Zbaby! I'm thrilled to hear you have had a positive experience working with Julian. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lou Anne Standley
December 10, 2025
5
out of
5
rating by Lou Anne Standley
"Rebecca Elliott is very knowledgeable and takes her time to help with all your questions related to your insurance needs."
We responded:
"Thank you for the great review, Lou Anne! I'm thrilled to hear you have had a positive experience working with Rebecca. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Anita Daniels
December 8, 2025
5
out of
5
rating by Anita Daniels
"Kasey Gillis was so amazing she helped my family get covered with life insurance she was very knowledgeable and very helpful throughout the entire process. Thank you Kasey keep shining bright we need more people like you in this world ."
We responded:
"Thank you for the great review, Anita! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"