State Farm® Insurance Agent Gayla Parks
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cacetha Sims
June 27, 2025
5
out of
5
rating by Cacetha Sims
"Thank you Kasey and Rebecca. You were very helpful and patient."
We responded:
"Hi Cacetha! So happy to hear that Kasey and Rebecca were so helpful to you. We are here, every step of the way. Please do not hesitate to reach out if you out if you need anything. Thanks! - Gayla"
Mildred Moody
June 26, 2025
5
out of
5
rating by Mildred Moody
"Customer service is still alive and thriving. Linda was very easy to talk to and sooooo very helpful. What a great asset to State Farm."
We responded:
"Hi Mildred- I'm very thrilled to hear that Linda took care of everything you needed. Customer care is very important to me and our team, happy to hear you would our team helpful! We are here for whatever you need! - Gayla"
Tammy Hinson
June 26, 2025
5
out of
5
rating by Tammy Hinson
"If I could give more than 5 stars, I would! Working with Rebecca Elliot has been an absolute pleasure from start to finish. She truly puts the client first, always taking time to explain every option in detail and making sure I felt confident and informed before making any decisions. She worked with me to move five cars over to State Farm after Horace Mann left the state of Florida. Her dedication to top-notch customer service is evident in every interaction, and it’s clear she genuinely cares about helping people, not just selling policies. I’ve never felt more supported or understood when dealing with insurance. Highly recommend to anyone looking for peace of mind and a caring professional on their side."
We responded:
"Hi Tammy! Thank you so much for your kind words about Rebecca. Customer care is so important to her, and our entire team. We know insurance can be very overwhelming; we are here for you every step of the way. Please do not hesitate to reach out if you have any questions or concerns. Thanks! - Gayla"
shawn watson
June 23, 2025
5
out of
5
rating by shawn watson
"Had an amazing experience today with Kasey Gillis. Her people skills are top notch. Kasey made the experience great."
We responded:
"Hi Shawn! I'm so glad to hear that Kasey helped you with all your needs. I love to hear that she made it a great experience for you. Please reach out to us if you have any questions or concerns. Thanks! - Gayla"
Bobby Omoregbee
June 19, 2025
5
out of
5
rating by Bobby Omoregbee
"Excellent service! Linda is professional, efficient, and incredibly helpful. She gets the job done without needing to follow up with a call."
We responded:
"Hi Bobby! I'm thrilled to hear that Linda took care of all your insruance needs. Customer service is very important to her and our entire team. Please do not hesitate to reach out to us with any questions or concerns you may have. Thanks! -Gayla"
Raven Wise
June 18, 2025
5
out of
5
rating by Raven Wise
"Hands down best place in town to get all your insurance needs. They are so patient, kind and willing to talk through all questions."
We responded:
"Hi Raven! Thank you for the kind words about our team. We take pride in our work, and it is much appreciated. We appreciate your 5-star review. Please do not hesitate to reach out if you have any questions or concerns. We are here to help, every step of the way. Thanks! -Gayla"
Kim Possible
June 13, 2025
5
out of
5
rating by Kim Possible
"Linda is amazing. Very professional and personable. She assisted me with my rental options and added extra icing with life insurance options. I liked that I was never pressured to make a purchase. That sealed the deal."
We responded:
"Hi Kim! I'm so pleased to hear that Linda did not make you feel pressured into something. We want you to feel confident & comfortable every step of the way. Please do not hesitate to reach out if you have any questions or concerns. Thanks! - Gayla"
Brandon Smithson
June 10, 2025
5
out of
5
rating by Brandon Smithson
"Rebecca Elliott helped me transition my insurance from out of state to the state of florida and the process was smooth and easy. She did a great job explaining everything and answering all of my questions. Insurance can be a headache for some and Rebecca made it very easy. I would 100% recommend her to be your agent with State Farm! A+"
We responded:
"Hey Brandon! It can definitely be a headache transferring insurance, especially state to state. I'm so happy to hear that Rebecca made the transition smooth. We are hear to answer any questions you may have. Don't hesitate to reach out if you need us. Thanks! - Gayla"
Chance Roberts
June 10, 2025
5
out of
5
rating by Chance Roberts
"Kacey was quick and precise on getting my needs and she was very polite. It was great customer service!"
We responded:
"Hey Chance! I'm thrilled to hear that Kasey was quick and precise handling all your insurance needs. Kasey and the whole team are here for you if you need anything. Thanks! - Gayla"
Shay Roberts
June 9, 2025
5
out of
5
rating by Shay Roberts
"Was very satisfied with the service that she provided"
We responded:
"Hi Shay! Thank you so much for the 5-star review. We are here for whatever you need. Please do not hesitate to reach out with any questions or concerns you may have. Thanks! - Gayla"
Kenneth Mitchell
June 3, 2025
5
out of
5
rating by Kenneth Mitchell
"Thank you. Excellent communicator as well as knowledge in the insurance profession."
We responded:
"Thank you for the great review. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Lisa Benson
June 2, 2025
5
out of
5
rating by Lisa Benson
"Kasey Gillis was very knowledgeable, friendly, and helpful to me this afternoon concerning my account. Highly recommend her excellent service."
We responded:
"Hi Lisa - Thank you for the 5- star review! I love to hear that Kasey took care of all your needs. We are here if you need anything at all. Thanks! - Gayla"
Peter Montalvo
June 2, 2025
5
out of
5
rating by Peter Montalvo
"Rebeca was the best she treated me like a king her attitude is great. Sweet professional hart to find people like that on this days. you need to clone her😊"
We responded:
"Hi Peter! I'm so happy to hear that Rebecca treated you with such kindness and professionalism. I would love a Rebecca clone. Please do not hesitate to reach out to us if you have any questions. Thanks! - Gayla"
Dr. Charlene Crump
May 29, 2025
5
out of
5
rating by Dr. Charlene Crump
"Ms. Gillis was extremely knowledgeable and friendly. She answered my questions in a rudimentary fashion."
We responded:
"Hi Charlene! I'm so happy to hear that Kasey was friendly, and knowledgeable. Customer service is very important to her. Thank you so much. Please let me know if you need anything. - Gayla"
Pam Lett
May 29, 2025
5
out of
5
rating by Pam Lett
"Kasey Gillis Was a real pleasure to work with. She really helped me with my problem and helped me understand the issue."
We responded:
"Hi Pam! I love to hear that Kasey helped you with a problem you were having. Our goal is always to make sure you fully understand everything. We are here if you need anything! Thanks! -Gayla"
Christy Noftz
May 29, 2025
5
out of
5
rating by Christy Noftz
"Casey is very helpful and kind. She is a.perfect customer service representative."
We responded:
"Hi Christy! I'm so happy to hear that Kasey was helpful to you. We love to hear that. Please do not hesitate to reach out to us with any questions or concerns. Thanks! - Gayla"
Delores Madison
May 28, 2025
5
out of
5
rating by Delores Madison
"Good morning. Just wanted to say what a wonderful experience I have had with Rebecca and Linda and trying to assist me with getting my insurance policy for my home. They work very diligently with me and I really do appreciate it and I wish you all had more employees like them. Thank you very much Linda and Rebecca. Delores Madison-Dickey."
We responded:
"Hi Delores! I'm SO happy to hear that both Rebecca and Linda were so helpful to you. I'm grateful to have them on my team. They care so much about our customers. Thank you so much for your 5 star review. Please do not hesitate to reach out to us if you have any questions or concerns. Thanks! -Gayla"
Kr8vjewel luvlee1
May 15, 2025
5
out of
5
rating by Kr8vjewel luvlee1
"Kasey Gillis excellent customer service."
We responded:
"Hi! I'm SO glad to hear that Kasey provided you with excellent customer service! It is very important to her. Please reach out to our team if you need anything at all. Thanks - Gayla"
Mavis Knight
May 15, 2025
5
out of
5
rating by Mavis Knight
"Thank you Kasey Gillis for the excellent information and service you provided today."
We responded:
"Hey Mavis! Thank you so much for the 5-star review! I'm glad to hear that Kasey provided you with excellent customer service. We are here for whatever you need. Please do not hesitate to reach out if you have any questions or concerns. Thanks - Gayla"
Desirée Nero
May 12, 2025
5
out of
5
rating by Desirée Nero
"Linda is AMAZING!!! She is just a busy of sunshine, and can definitely turn a frown upside down!!! She is so knowledgeable and professional! I have been with State Farm for the last five years and if anything ever goes wrong, they do everything possible to make it right! Sommer has always been helpful as well!!! She is so sweet, smart, helpful and very responsive!"
We responded:
"Hi Desiree- I'm so happy to hear that Linda took care of all your needs. I love that she turned your frown upside down! Also happy that Sommer was helpful as well. Please reach out to us if you need anything at all. Thanks - Gayla"
paul mckay
May 9, 2025
5
out of
5
rating by paul mckay
"Linda was a pleasure to work with. She took her time to explain the pros and cons of not having the various types of insurance to a novice like me. The process was very simple and my questions were satisfactorily answered. Wonderful lady!"
We responded:
"Hi Paul! So happy to hear that Linda took time to explain everything to you. We want the process to be process for you. Please do not hesitate to reach out to us with any questions or concerns you may have. - Gayla"
Kathy Sayre
May 8, 2025
5
out of
5
rating by Kathy Sayre
"I just spoke to Rebecca regarding my homeowners renewal and she explained a couple of the things I had questions about so I feel much better after our conversation."
We responded:
"Hi Kathy! I'm so glad that Rebecca answered your questions and brought some peace of mind. We are here for whatever you may need. Please do not hesitate to reach out if you have any questions or concerns. Thanks!"
John Daniels
May 8, 2025
5
out of
5
rating by John Daniels
"Excellent customer support"
We responded:
"Hey John! So happy to hear that my team provided excellent customer service. It is very important to us to help all of our customers and answers all questions and concerns. You know we are here if you need anything. Thanks!"
Jane Conn
May 7, 2025
5
out of
5
rating by Jane Conn
"Just got off the phone with Kasey Gillis. What an amazing personality and so professional and knowledgeable along with it. I recently changed to Gayla Parks office and am so glad I did. Kasey quickly and easily cleared up a bit of a mess I made with my policies. Well done! In addition...May 7, 2025 Sommer Laws quickly and expeditiously handled the need for a policy on a quick auto purchase. So refreshing to deal with a company that truly practices customer service! Good job Sommer!"
We responded:
"Thank you for the great review, Jane! I'm thrilled to hear you have had a positive experience working with Kasey. Please don't hesitate to reach out if there is anything else we can assist you with. We are happy to help! - Gayla"
Anashay Wright
May 6, 2025
5
out of
5
rating by Anashay Wright
"Rebecca is absolutely amazing! I was frustrated from an issue I’d been dealing with for months. Right when I was at my breaking point, I was introduced to Rebecca. Now I’m a State Farm family member for life! -Dr Wright"
We responded:
"Hi Dr. Wright! Thank you so much for your positive feedback. Customer service is so important to Rebecca. We are here for whatever you may need. Please do not hesitate to reach out to us with any questions or concerns. Thank you! - Gayla"